Variables
There are three types of variables available messaging.
Sample Template
Hello {{contact.name}},
Your transaction of amount {{data.amount}} with reference id {{data.ref_id}} has been processed.
In case of any query you can call our customer support number {{global.crm_number}}.
Thanks for using {{global.componay_name}}
DATA Variables
Data Variables are dynamic values sent with each message at run time, it is part of send API
{
template : "my_template_name",
data : {
amount : 1000,
ef_id : '451289'
}
}
CONTACT Variables
Contact Variables are variables collected from customer contact details provided by channel. No need to pass it during send API
GLOBAL Variables
Global Variables are variables declared in Admin Panel under SETUP → Variable Setup