Gmail Integration

Prerequisites

  • A verified Google Account.
  • If using a Google Workspace (organizational) account, ensure that the MeherY app (MeherYSoccom) is marked as Trusted and the reauthentication policy is set properly to avoid frequent sign-in prompts. Failure to do so will result in 401 errors after 12 hours of logging in, causing the service to go down and require repeated reauthentication.

How to Mark the MeherY App as Trusted and Configure Reauthentication Policy in Google Workspace

Mark MeherY as a Trusted App

  1. Sign in to your Google Admin console at admin.google.com using an administrator account.
  2. From the Admin console Home page, go to Security > Access and Data Control > API Controls.
  3. Click Manage Third-Party App Access to see the list of configured apps.
  4. Locate MeherYSoccom in the list of apps.
  5. Change the access level of MeherYSoccom to Trusted.
  6. Save your changes.

Configure the Reauthentication Policy

  1. From the Admin console Home page, go to Security > Access and Data Control > Google Cloud session control.
  2. Under Reauthentication policy, select Require reauthentication and choose the Reauthentication frequency from the drop-down list (minimum 1 hour, maximum 24 hours).
  3. Check the Exempt trusted apps box to exempt trusted apps from reauthentication.
  4. Save your changes.

For detailed information, refer to Google’s documentation on reauthentication policy.

Steps to Connect Gmail with MeherY

  1. Go to the Mehery Admin Panel
  2. Navigate to the Channels section on the left panel.
  3. Click Add Channel and select Email.
  4. In the modal that appears, select Gmail.
  5. Choose Auto Configure Email.
  6. Click Sign in with Gmail.
  7. Sign in with your Google account credentials and complete the authentication process.
  8. Once authentication succeeds, you will be redirected back to the MeherY Channels page.
  9. Your connected Gmail address should now appear in the list.

Functionality

Once integrated, the Gmail channel enables two-way communication through MeherY using this email address.