Email Integration
MeherY Smart Conversations offers a comprehensive email integration solution designed to help businesses manage customer communication effortlessly and securely within a unified platform.
Supported Email Channels
- Gmail — Full integration with Gmail accounts using OAuth 2.0 for secure authentication.
- Outlook — Seamless connection with Microsoft Outlook and Office 365 accounts.
- IMAP/SMTP — Support for any standard email provider using IMAP and SMTP protocols, enabling flexibility for custom or legacy email systems.
Key Features
- Two-way Email Communication: Send and receive emails directly within MeherY, enabling smooth conversations without switching platforms.
- Secure Authentication: Supports OAuth 2.0, app passwords, and traditional username/password methods with encrypted storage for credentials.
- Automated Email Parsing: Extract important data, such as replies and attachments, for efficient processing and workflow automation.
- Email Tracking & Analytics: Monitor open rates, clicks, and responses to measure campaign effectiveness and customer engagement.
- Multi-Account Management: Manage multiple email accounts and channels simultaneously from a single interface.
- Compliance and Security: Adheres to industry standards for data protection and secure token handling.
Benefits
- Streamlines customer communication by consolidating email channels.
- Enhances engagement through actionable insights from tracked interactions.
- Reduces operational overhead by automating email workflows.
- Ensures secure and reliable message delivery using industry best practices.
By integrating your email channels with MeherY, your team gains a powerful toolset to connect, respond, and analyze customer conversations seamlessly — all within a secure and scalable platform.