Messaging APIs v1.0 - 2024-11-19 14:31 UTC

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All the requests are required to be authorized using an API Key authentication. Adding x-api-key in the header with your unique API Key as a value will grant access. To get your x-api-key visit documentation

Base URLs:

• //api.mehery.xyz/xms

License: Apache License Version 2.0

Authentication

• API Key (X_API_KEY)
  • Parameter Name: x-api-key, in: header.

Configuration

API’s for configuration management

Channels List

Code samples

# You can also use wget
curl -X GET /api.mehery.xyz/xms/api/v1/config/channels \
  -H 'Accept: */*' \
  -H 'x-api-key: string' \
  -H 'x-api-id: string' \
  -H 'x-api-key: API_KEY'

GET /api.mehery.xyz/xms/api/v1/config/channels HTTP/1.1

Accept: */*
x-api-key: string
x-api-id: string

const headers = {
  'Accept':'*/*',
  'x-api-key':'string',
  'x-api-id':'string',
  'x-api-key':'API_KEY'
};

fetch('/api.mehery.xyz/xms/api/v1/config/channels',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Accept': '*/*',
  'x-api-key': 'string',
  'x-api-id': 'string',
  'x-api-key': 'API_KEY'
}

r = requests.get('/api.mehery.xyz/xms/api/v1/config/channels', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Accept' => '*/*',
  'x-api-key' => 'string',
  'x-api-id' => 'string',
  'x-api-key' => 'API_KEY'
}

result = RestClient.get '/api.mehery.xyz/xms/api/v1/config/channels',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => '*/*',
    'x-api-key' => 'string',
    'x-api-id' => 'string',
    'x-api-key' => 'API_KEY',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','/api.mehery.xyz/xms/api/v1/config/channels', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/config/channels");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"*/*"},
        "x-api-key": []string{"string"},
        "x-api-id": []string{"string"},
        "x-api-key": []string{"API_KEY"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "/api.mehery.xyz/xms/api/v1/config/channels", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    /// Make a dummy request
    public async Task MakeGetRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/config/channels";
      var result = await GetAsync(url);
    }

    /// Performs a GET Request
    public async Task GetAsync(string url)
    {
        //Start the request
        HttpResponseMessage response = await Client.GetAsync(url);

        //Validate result
        response.EnsureSuccessStatusCode();

    }
    
    
    
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

GET /api/v1/config/channels

List of all the configured channelsPass sandbox=true if you want sandbox channels also to be part of list

Parameters

Name	In	Type	Required	Description
sabdnox	query	boolean	false	sabdnox
x-api-key	header	string	false	API Key
x-api-id	header	string	false	API Id

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ApiResultsMetaCompactResponse_MsgChannel_object_
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Global Vars

Code samples

# You can also use wget
curl -X GET /api.mehery.xyz/xms/api/v1/config/global/vars \
  -H 'Accept: */*' \
  -H 'x-api-key: string' \
  -H 'x-api-id: string' \
  -H 'x-api-key: API_KEY'

GET /api.mehery.xyz/xms/api/v1/config/global/vars HTTP/1.1

Accept: */*
x-api-key: string
x-api-id: string

const headers = {
  'Accept':'*/*',
  'x-api-key':'string',
  'x-api-id':'string',
  'x-api-key':'API_KEY'
};

fetch('/api.mehery.xyz/xms/api/v1/config/global/vars',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Accept': '*/*',
  'x-api-key': 'string',
  'x-api-id': 'string',
  'x-api-key': 'API_KEY'
}

r = requests.get('/api.mehery.xyz/xms/api/v1/config/global/vars', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Accept' => '*/*',
  'x-api-key' => 'string',
  'x-api-id' => 'string',
  'x-api-key' => 'API_KEY'
}

result = RestClient.get '/api.mehery.xyz/xms/api/v1/config/global/vars',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => '*/*',
    'x-api-key' => 'string',
    'x-api-id' => 'string',
    'x-api-key' => 'API_KEY',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','/api.mehery.xyz/xms/api/v1/config/global/vars', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/config/global/vars");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"*/*"},
        "x-api-key": []string{"string"},
        "x-api-id": []string{"string"},
        "x-api-key": []string{"API_KEY"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "/api.mehery.xyz/xms/api/v1/config/global/vars", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    /// Make a dummy request
    public async Task MakeGetRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/config/global/vars";
      var result = await GetAsync(url);
    }

    /// Performs a GET Request
    public async Task GetAsync(string url)
    {
        //Start the request
        HttpResponseMessage response = await Client.GetAsync(url);

        //Validate result
        response.EnsureSuccessStatusCode();

    }
    
    
    
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

GET /api/v1/config/global/vars

List of global variables

Parameters

Name	In	Type	Required	Description
channelId	query	string	false	channelId
x-api-key	header	string	false	API Key
x-api-id	header	string	false	API Id

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ApiResponse_CompanyVarsConfigDoc_object_
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

HSM Templates

Code samples

# You can also use wget
curl -X GET /api.mehery.xyz/xms/api/v1/config/tmpl/hsm \
  -H 'Accept: */*' \
  -H 'x-api-key: string' \
  -H 'x-api-id: string' \
  -H 'x-api-key: API_KEY'

GET /api.mehery.xyz/xms/api/v1/config/tmpl/hsm HTTP/1.1

Accept: */*
x-api-key: string
x-api-id: string

const headers = {
  'Accept':'*/*',
  'x-api-key':'string',
  'x-api-id':'string',
  'x-api-key':'API_KEY'
};

fetch('/api.mehery.xyz/xms/api/v1/config/tmpl/hsm',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Accept': '*/*',
  'x-api-key': 'string',
  'x-api-id': 'string',
  'x-api-key': 'API_KEY'
}

r = requests.get('/api.mehery.xyz/xms/api/v1/config/tmpl/hsm', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Accept' => '*/*',
  'x-api-key' => 'string',
  'x-api-id' => 'string',
  'x-api-key' => 'API_KEY'
}

result = RestClient.get '/api.mehery.xyz/xms/api/v1/config/tmpl/hsm',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => '*/*',
    'x-api-key' => 'string',
    'x-api-id' => 'string',
    'x-api-key' => 'API_KEY',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','/api.mehery.xyz/xms/api/v1/config/tmpl/hsm', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/config/tmpl/hsm");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"*/*"},
        "x-api-key": []string{"string"},
        "x-api-id": []string{"string"},
        "x-api-key": []string{"API_KEY"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "/api.mehery.xyz/xms/api/v1/config/tmpl/hsm", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    /// Make a dummy request
    public async Task MakeGetRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/config/tmpl/hsm";
      var result = await GetAsync(url);
    }

    /// Performs a GET Request
    public async Task GetAsync(string url)
    {
        //Start the request
        HttpResponseMessage response = await Client.GetAsync(url);

        //Validate result
        response.EnsureSuccessStatusCode();

    }
    
    
    
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

GET /api/v1/config/tmpl/hsm

List of all the configured templatesPass channelId= if you want templates approved for specific channels

Parameters

Name	In	Type	Required	Description
channelId	query	string	false	channelId
channelStatus	query	string	false	channelStatus
x-api-key	header	string	false	API Key
x-api-id	header	string	false	API Id

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ApiResponse_HSMTemplateDoc_object_
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Set Webhook

Code samples

# You can also use wget
curl -X POST /api.mehery.xyz/xms/api/v1/config/webhook \
  -H 'Content-Type: application/json' \
  -H 'Accept: */*' \
  -H 'x-api-key: string' \
  -H 'x-api-id: string' \
  -H 'x-api-key: API_KEY'

POST /api.mehery.xyz/xms/api/v1/config/webhook HTTP/1.1

Content-Type: application/json
Accept: */*
x-api-key: string
x-api-id: string

const inputBody = '{
  "url": "https://www.example.com/webhook"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'*/*',
  'x-api-key':'string',
  'x-api-id':'string',
  'x-api-key':'API_KEY'
};

fetch('/api.mehery.xyz/xms/api/v1/config/webhook',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': '*/*',
  'x-api-key': 'string',
  'x-api-id': 'string',
  'x-api-key': 'API_KEY'
}

r = requests.post('/api.mehery.xyz/xms/api/v1/config/webhook', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => '*/*',
  'x-api-key' => 'string',
  'x-api-id' => 'string',
  'x-api-key' => 'API_KEY'
}

result = RestClient.post '/api.mehery.xyz/xms/api/v1/config/webhook',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => '*/*',
    'x-api-key' => 'string',
    'x-api-id' => 'string',
    'x-api-key' => 'API_KEY',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','/api.mehery.xyz/xms/api/v1/config/webhook', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/config/webhook");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"*/*"},
        "x-api-key": []string{"string"},
        "x-api-id": []string{"string"},
        "x-api-key": []string{"API_KEY"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "/api.mehery.xyz/xms/api/v1/config/webhook", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    
    /// Make a dummy request
    public async Task MakePostRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/config/webhook";
      
      string json = @"{
  ""url"": ""https://www.example.com/webhook""
}";
      WebhookUrlRequest content = JsonConvert.DeserializeObject(json);
      await PostAsync(content, url);
      
      
    }

    /// Performs a POST Request
    public async Task PostAsync(WebhookUrlRequest content, string url)
    {
        //Serialize Object
        StringContent jsonContent = SerializeObject(content);

        //Execute POST request
        HttpResponseMessage response = await Client.PostAsync(url, jsonContent);
    }
    
    
    
    /// Serialize an object to Json
    private StringContent SerializeObject(WebhookUrlRequest content)
    {
        //Serialize Object
        string jsonObject = JsonConvert.SerializeObject(content);

        //Create Json UTF8 String Content
        return new StringContent(jsonObject, Encoding.UTF8, "application/json");
    }
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

POST /api/v1/config/webhook

You must configure a callback (Webhook URL) to receive messages. To deploy a live webhook that can receive webhook events, your code must have the following* HTTPS support* A valid SSL certificate

Body parameter

{
  "url": "https://www.example.com/webhook"
}

Parameters

Name	In	Type	Required	Description
x-api-key	header	string	false	API Key
x-api-id	header	string	false	API Id
body	body	WebhookUrlRequest	true	req

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ApiResponse_ClientApp_object_
201	Created	Created	None
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Contact Management

Contact API can be used:

• to modify contact details and prefs.

Contact Preferences

Code samples

# You can also use wget
curl -X POST /api.mehery.xyz/xms/api/v1/contact/prefs/lang \
  -H 'Content-Type: application/json' \
  -H 'Accept: */*' \
  -H 'x-api-key: string' \
  -H 'x-api-id: string' \
  -H 'x-api-key: API_KEY'

POST /api.mehery.xyz/xms/api/v1/contact/prefs/lang HTTP/1.1

Content-Type: application/json
Accept: */*
x-api-key: string
x-api-id: string

const inputBody = '{
  "contactId": "fb:12121212121",
  "lang": "en_US"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'*/*',
  'x-api-key':'string',
  'x-api-id':'string',
  'x-api-key':'API_KEY'
};

fetch('/api.mehery.xyz/xms/api/v1/contact/prefs/lang',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': '*/*',
  'x-api-key': 'string',
  'x-api-id': 'string',
  'x-api-key': 'API_KEY'
}

r = requests.post('/api.mehery.xyz/xms/api/v1/contact/prefs/lang', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => '*/*',
  'x-api-key' => 'string',
  'x-api-id' => 'string',
  'x-api-key' => 'API_KEY'
}

result = RestClient.post '/api.mehery.xyz/xms/api/v1/contact/prefs/lang',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => '*/*',
    'x-api-key' => 'string',
    'x-api-id' => 'string',
    'x-api-key' => 'API_KEY',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','/api.mehery.xyz/xms/api/v1/contact/prefs/lang', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/contact/prefs/lang");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"*/*"},
        "x-api-key": []string{"string"},
        "x-api-id": []string{"string"},
        "x-api-key": []string{"API_KEY"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "/api.mehery.xyz/xms/api/v1/contact/prefs/lang", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    
    /// Make a dummy request
    public async Task MakePostRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/contact/prefs/lang";
      
      string json = @"{
  ""contactId"": ""fb:12121212121"",
  ""lang"": ""en_US""
}";
      ContactPrefsUpdate content = JsonConvert.DeserializeObject(json);
      await PostAsync(content, url);
      
      
    }

    /// Performs a POST Request
    public async Task PostAsync(ContactPrefsUpdate content, string url)
    {
        //Serialize Object
        StringContent jsonContent = SerializeObject(content);

        //Execute POST request
        HttpResponseMessage response = await Client.PostAsync(url, jsonContent);
    }
    
    
    
    /// Serialize an object to Json
    private StringContent SerializeObject(ContactPrefsUpdate content)
    {
        //Serialize Object
        string jsonObject = JsonConvert.SerializeObject(content);

        //Create Json UTF8 String Content
        return new StringContent(jsonObject, Encoding.UTF8, "application/json");
    }
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

POST /api/v1/contact/prefs/lang

Update language prefs for Contact

Body parameter

{
  "contactId": "fb:12121212121",
  "lang": "en_US"
}

Parameters

Name	In	Type	Required	Description
x-api-key	header	string	false	API Key
x-api-id	header	string	false	API Id
body	body	ContactPrefsUpdate	true	req

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ApiResultsMetaCompactResponse_InBoundEvent_object_
201	Created	Created	None
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Digital Analytics

Analytics APIS

Push Customer Data

Code samples

# You can also use wget
curl -X POST /api.mehery.xyz/xms/api/v1/data/push \
  -H 'Content-Type: application/json' \
  -H 'Accept: */*' \
  -H 'x-api-key: string' \
  -H 'x-api-id: string' \
  -H 'x-api-key: API_KEY'

POST /api.mehery.xyz/xms/api/v1/data/push HTTP/1.1

Content-Type: application/json
Accept: */*
x-api-key: string
x-api-id: string

const inputBody = '{
  "data": {},
  "id": "string",
  "links": [
    {
      "linkName": "string",
      "linkType": "string",
      "linkValue": "string"
    }
  ],
  "type": "string"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'*/*',
  'x-api-key':'string',
  'x-api-id':'string',
  'x-api-key':'API_KEY'
};

fetch('/api.mehery.xyz/xms/api/v1/data/push',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': '*/*',
  'x-api-key': 'string',
  'x-api-id': 'string',
  'x-api-key': 'API_KEY'
}

r = requests.post('/api.mehery.xyz/xms/api/v1/data/push', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => '*/*',
  'x-api-key' => 'string',
  'x-api-id' => 'string',
  'x-api-key' => 'API_KEY'
}

result = RestClient.post '/api.mehery.xyz/xms/api/v1/data/push',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => '*/*',
    'x-api-key' => 'string',
    'x-api-id' => 'string',
    'x-api-key' => 'API_KEY',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','/api.mehery.xyz/xms/api/v1/data/push', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/data/push");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"*/*"},
        "x-api-key": []string{"string"},
        "x-api-id": []string{"string"},
        "x-api-key": []string{"API_KEY"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "/api.mehery.xyz/xms/api/v1/data/push", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    
    /// Make a dummy request
    public async Task MakePostRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/data/push";
      
      string json = @"{
  ""data"": {},
  ""id"": ""string"",
  ""links"": [
    {
      ""linkName"": ""string"",
      ""linkType"": ""string"",
      ""linkValue"": ""string""
    }
  ],
  ""type"": ""string""
}";
      DigitalObjectDto content = JsonConvert.DeserializeObject(json);
      await PostAsync(content, url);
      
      
    }

    /// Performs a POST Request
    public async Task PostAsync(DigitalObjectDto content, string url)
    {
        //Serialize Object
        StringContent jsonContent = SerializeObject(content);

        //Execute POST request
        HttpResponseMessage response = await Client.PostAsync(url, jsonContent);
    }
    
    
    
    /// Serialize an object to Json
    private StringContent SerializeObject(DigitalObjectDto content)
    {
        //Serialize Object
        string jsonObject = JsonConvert.SerializeObject(content);

        //Create Json UTF8 String Content
        return new StringContent(jsonObject, Encoding.UTF8, "application/json");
    }
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

POST /api/v1/data/push

This API can be used to upload customer details

Body parameter

{
  "data": {},
  "id": "string",
  "links": [
    {
      "linkName": "string",
      "linkType": "string",
      "linkValue": "string"
    }
  ],
  "type": "string"
}

Parameters

Name	In	Type	Required	Description
x-api-key	header	string	false	API Key
x-api-id	header	string	false	API Id
body	body	DigitalObjectDto	true	digitalObjectDto

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ApiResponse_DigitalObjectDto_object_
201	Created	Created	None
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Push Customer Event

Code samples

# You can also use wget
curl -X POST /api.mehery.xyz/xms/api/v1/event/push \
  -H 'Content-Type: application/json' \
  -H 'Accept: */*' \
  -H 'x-api-key: string' \
  -H 'x-api-id: string' \
  -H 'x-api-key: API_KEY'

POST /api.mehery.xyz/xms/api/v1/event/push HTTP/1.1

Content-Type: application/json
Accept: */*
x-api-key: string
x-api-id: string

const inputBody = '{
  "eventName": "CUSTOMER_CREATED",
  "id": 1234567,
  "links": [
    {
      "linkName": "string",
      "linkType": "string",
      "linkValue": "string"
    }
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'*/*',
  'x-api-key':'string',
  'x-api-id':'string',
  'x-api-key':'API_KEY'
};

fetch('/api.mehery.xyz/xms/api/v1/event/push',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': '*/*',
  'x-api-key': 'string',
  'x-api-id': 'string',
  'x-api-key': 'API_KEY'
}

r = requests.post('/api.mehery.xyz/xms/api/v1/event/push', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => '*/*',
  'x-api-key' => 'string',
  'x-api-id' => 'string',
  'x-api-key' => 'API_KEY'
}

result = RestClient.post '/api.mehery.xyz/xms/api/v1/event/push',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => '*/*',
    'x-api-key' => 'string',
    'x-api-id' => 'string',
    'x-api-key' => 'API_KEY',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','/api.mehery.xyz/xms/api/v1/event/push', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/event/push");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"*/*"},
        "x-api-key": []string{"string"},
        "x-api-id": []string{"string"},
        "x-api-key": []string{"API_KEY"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "/api.mehery.xyz/xms/api/v1/event/push", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    
    /// Make a dummy request
    public async Task MakePostRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/event/push";
      
      string json = @"{
  ""eventName"": ""CUSTOMER_CREATED"",
  ""id"": 1234567,
  ""links"": [
    {
      ""linkName"": ""string"",
      ""linkType"": ""string"",
      ""linkValue"": ""string""
    }
  ]
}";
      DigitalEventDto content = JsonConvert.DeserializeObject(json);
      await PostAsync(content, url);
      
      
    }

    /// Performs a POST Request
    public async Task PostAsync(DigitalEventDto content, string url)
    {
        //Serialize Object
        StringContent jsonContent = SerializeObject(content);

        //Execute POST request
        HttpResponseMessage response = await Client.PostAsync(url, jsonContent);
    }
    
    
    
    /// Serialize an object to Json
    private StringContent SerializeObject(DigitalEventDto content)
    {
        //Serialize Object
        string jsonObject = JsonConvert.SerializeObject(content);

        //Create Json UTF8 String Content
        return new StringContent(jsonObject, Encoding.UTF8, "application/json");
    }
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

POST /api/v1/event/push

This API can be used to upload customer event

Body parameter

{
  "eventName": "CUSTOMER_CREATED",
  "id": 1234567,
  "links": [
    {
      "linkName": "string",
      "linkType": "string",
      "linkValue": "string"
    }
  ]
}

Parameters

Name	In	Type	Required	Description
x-api-key	header	string	false	API Key
x-api-id	header	string	false	API Id
body	body	DigitalEventDto	true	digitalEventDto

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ApiResponse_DigitalEventDto_object_
201	Created	Created	None
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Inbound Requests

Inbound Request (Webhooks) can be used for:

• Inbound Message Notifications: Use it to get a notification you when you have received a message.
• Message Status Notifications: Monitor the status of sent messages. Webhook must be implemented by client and should be available on public internet

Contact Information

Code samples

# You can also use wget
curl -X POST /api.mehery.xyz/xms/api/v1/contact/info \
  -H 'Content-Type: application/json' \
  -H 'Accept: */*' \
  -H 'x-verify-token: s1agenttoken$$$'

POST /api.mehery.xyz/xms/api/v1/contact/info HTTP/1.1

Content-Type: application/json
Accept: */*
x-verify-token: s1agenttoken$$$

const inputBody = '{
  "businessProfile": {
    "email": "abc@xyz.com",
    "name": "John Doe",
    "phone": 919988776655,
    "profileId": "C34567"
  },
  "channelId": "wa360:919988776655",
  "contactId": 1234567,
  "contactType": "WHATSAPP",
  "csid": "91YOURNUMBER",
  "lane": 919999998888,
  "profile": {
    "email": "abc@xyz.com",
    "name": "John Doe",
    "phone": 919988776655
  }
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'*/*',
  'x-verify-token':'s1agenttoken$$$'
};

fetch('/api.mehery.xyz/xms/api/v1/contact/info',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': '*/*',
  'x-verify-token': 's1agenttoken$$$'
}

r = requests.post('/api.mehery.xyz/xms/api/v1/contact/info', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => '*/*',
  'x-verify-token' => 's1agenttoken$$$'
}

result = RestClient.post '/api.mehery.xyz/xms/api/v1/contact/info',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => '*/*',
    'x-verify-token' => 's1agenttoken$$$',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','/api.mehery.xyz/xms/api/v1/contact/info', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/contact/info");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"*/*"},
        "x-verify-token": []string{"s1agenttoken$$$"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "/api.mehery.xyz/xms/api/v1/contact/info", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    
    /// Make a dummy request
    public async Task MakePostRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/contact/info";
      
      string json = @"{
  ""businessProfile"": {
    ""email"": ""abc@xyz.com"",
    ""name"": ""John Doe"",
    ""phone"": 919988776655,
    ""profileId"": ""C34567""
  },
  ""channelId"": ""wa360:919988776655"",
  ""contactId"": 1234567,
  ""contactType"": ""WHATSAPP"",
  ""csid"": ""91YOURNUMBER"",
  ""lane"": 919999998888,
  ""profile"": {
    ""email"": ""abc@xyz.com"",
    ""name"": ""John Doe"",
    ""phone"": 919988776655
  }
}";
      InBoundContact content = JsonConvert.DeserializeObject(json);
      await PostAsync(content, url);
      
      
    }

    /// Performs a POST Request
    public async Task PostAsync(InBoundContact content, string url)
    {
        //Serialize Object
        StringContent jsonContent = SerializeObject(content);

        //Execute POST request
        HttpResponseMessage response = await Client.PostAsync(url, jsonContent);
    }
    
    
    
    /// Serialize an object to Json
    private StringContent SerializeObject(InBoundContact content)
    {
        //Serialize Object
        string jsonObject = JsonConvert.SerializeObject(content);

        //Create Json UTF8 String Content
        return new StringContent(jsonObject, Encoding.UTF8, "application/json");
    }
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

POST /api/v1/contact/info

Contact Information : Use to respond with contact information for incoming message

Body parameter

{
  "businessProfile": {
    "email": "abc@xyz.com",
    "name": "John Doe",
    "phone": 919988776655,
    "profileId": "C34567"
  },
  "channelId": "wa360:919988776655",
  "contactId": 1234567,
  "contactType": "WHATSAPP",
  "csid": "91YOURNUMBER",
  "lane": 919999998888,
  "profile": {
    "email": "abc@xyz.com",
    "name": "John Doe",
    "phone": 919988776655
  }
}

Parameters

Name	In	Type	Required	Description
x-verify-token	header	string	false	Callback Verification Token
body	body	InBoundContact	true	contactInfoRequest

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ContactInfoUpdate
201	Created	Created	None
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Receive Notifications

Code samples

# You can also use wget
curl -X POST /api.mehery.xyz/xms/api/v1/message/receive \
  -H 'Content-Type: application/json' \
  -H 'Accept: */*' \
  -H 'x-verify-token: s1agenttoken$$$'

POST /api.mehery.xyz/xms/api/v1/message/receive HTTP/1.1

Content-Type: application/json
Accept: */*
x-verify-token: s1agenttoken$$$

const inputBody = '{
  "actions": [
    {
      "actionCode": "SEND_INVOICE"
    }
  ],
  "contacts": [
    {
      "businessProfile": {
        "email": "abc@xyz.com",
        "name": "John Doe",
        "phone": 919988776655,
        "profileId": "C34567"
      },
      "channelId": "wa360:919988776655",
      "contactId": 1234567,
      "contactType": "WHATSAPP",
      "csid": "91YOURNUMBER",
      "lane": 919999998888,
      "profile": {
        "email": "abc@xyz.com",
        "name": "John Doe",
        "phone": 919988776655
      }
    }
  ],
  "events": [
    {
      "checksum": "string",
      "contact": {
        "channelType": "string",
        "contactId": "string",
        "contactType": "string",
        "csid": "string",
        "email": "string",
        "lane": "string",
        "name": "string",
        "phone": "string"
      },
      "contactId": "string",
      "eventCode": "SESSION_ROUTED",
      "eventId": "string",
      "messageId": "string",
      "route": {
        "queueCode": "string",
        "routerId": "string",
        "sendMode": "string",
        "senderApp": "string",
        "senderCode": "string",
        "senderType": "string"
      },
      "session": {
        "agent": "string",
        "bot": "string",
        "dept": "string",
        "firstMessage": true,
        "initMessage": true,
        "mode": "string",
        "queue": "string",
        "resolved": true,
        "routingId": "string",
        "sessionStamp": 0,
        "ticketHash": "string"
      },
      "sessionAssigned": {
        "newAgent": "string",
        "newBot": "string",
        "newDept": "string",
        "oldAgent": "string",
        "oldBot": "string",
        "oldDept": "string"
      },
      "sessionId": "string",
      "sessionRouted": {
        "params": {},
        "routingId": "string",
        "sessionStart": true,
        "sourceQueue": "string",
        "targetQueue": "string"
      },
      "trace": [
        {}
      ],
      "type": "INBOUND"
    }
  ],
  "messages": [
    {
      "attachments": [
        {
          "caption": "document-caption",
          "filename": "document-filename",
          "id": 2121212,
          "link": "http(s)://link-to-media-file-url",
          "linkSecure": "https://link-to-media-file-url",
          "mime_type": "video/mp4",
          "sha256": "m3232kaoe4belrr",
          "type": "image"
        }
      ],
      "audio": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      },
      "contactId": "wa919988776655_918828218374",
      "document": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      },
      "form": {
        "reply_desc": "string",
        "reply_id": "ACCEPT",
        "reply_json": {},
        "reply_title": "I Accept"
      },
      "from": 919988776655,
      "id": 1234567,
      "image": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      },
      "location": {
        "address": "1 Hacker Way, Menlo Park, CA, 94025",
        "latitude": 12.90909,
        "longitude": 6.90808,
        "name": "Main Building",
        "url": "Location URL"
      },
      "messageIdExt": 1234567,
      "originalMessage": {},
      "referral": {
        "body": "string",
        "bulkdId": "string",
        "imageUrl": "string",
        "info": {},
        "mediaType": "string",
        "mediaUrl": "string",
        "messageId": "string",
        "messageIdExt": "string",
        "sourceCategory": "feedback",
        "sourceId": "string",
        "sourceType": "feedback",
        "sourceUrl": "string",
        "thumbUrl": "string",
        "title": "string"
      },
      "session": {
        "assignedToAgent": "SUPPORT",
        "assignedToDept": "SUPPORT",
        "routingId": "xsds34434-323-232",
        "sessionId": "xsds34434"
      },
      "tags": {
        "categories": [
          "string"
        ],
        "cities": [
          "string"
        ],
        "countries": [
          "string"
        ],
        "langs": [
          "string"
        ],
        "locations": [
          "string"
        ],
        "organizations": [
          "string"
        ],
        "persons": [
          "string"
        ],
        "sentimentScore": 0,
        "sentiments": [
          "string"
        ]
      },
      "text": {
        "body": "your-text-message-content",
        "type": "image"
      },
      "timestamp": 156753339076,
      "type": "text",
      "video": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      },
      "voice": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      }
    }
  ],
  "meta": {
    "appCode": "my_bot",
    "appId": "61ec7d9c2ce85742b201c5ab",
    "appMode": "WEBHOOK",
    "appType": "FEEDBACK_V2",
    "debug": true,
    "domain": "alex",
    "server": "server.com"
  },
  "statuses": [
    {
      "contact": {
        "businessProfile": {
          "email": "abc@xyz.com",
          "name": "John Doe",
          "phone": 919988776655,
          "profileId": "C34567"
        },
        "channelId": "wa360:919988776655",
        "contactId": 1234567,
        "contactType": "WHATSAPP",
        "csid": "91YOURNUMBER",
        "lane": 919999998888,
        "profile": {
          "email": "abc@xyz.com",
          "name": "John Doe",
          "phone": 919988776655
        }
      },
      "contactId": "wa919988776655_918828218374",
      "errors": [
        {
          "code": 470,
          "details": "string",
          "href": "https://developers.facebook.com/docs/whatsapp/api/errors#error",
          "title": "Failed to send message because you are outside the support window for freeform messages to this user. Please use a valid HSM notification or reconsider."
        }
      ],
      "id": 1234567,
      "messageIdExt": 1234567,
      "status": "DLVRD",
      "timestamp": 156753339076
    }
  ],
  "type": "message"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'*/*',
  'x-verify-token':'s1agenttoken$$$'
};

fetch('/api.mehery.xyz/xms/api/v1/message/receive',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': '*/*',
  'x-verify-token': 's1agenttoken$$$'
}

r = requests.post('/api.mehery.xyz/xms/api/v1/message/receive', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => '*/*',
  'x-verify-token' => 's1agenttoken$$$'
}

result = RestClient.post '/api.mehery.xyz/xms/api/v1/message/receive',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => '*/*',
    'x-verify-token' => 's1agenttoken$$$',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','/api.mehery.xyz/xms/api/v1/message/receive', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/message/receive");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"*/*"},
        "x-verify-token": []string{"s1agenttoken$$$"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "/api.mehery.xyz/xms/api/v1/message/receive", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    
    /// Make a dummy request
    public async Task MakePostRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/message/receive";
      
      string json = @"{
  ""actions"": [
    {
      ""actionCode"": ""SEND_INVOICE""
    }
  ],
  ""contacts"": [
    {
      ""businessProfile"": {
        ""email"": ""abc@xyz.com"",
        ""name"": ""John Doe"",
        ""phone"": 919988776655,
        ""profileId"": ""C34567""
      },
      ""channelId"": ""wa360:919988776655"",
      ""contactId"": 1234567,
      ""contactType"": ""WHATSAPP"",
      ""csid"": ""91YOURNUMBER"",
      ""lane"": 919999998888,
      ""profile"": {
        ""email"": ""abc@xyz.com"",
        ""name"": ""John Doe"",
        ""phone"": 919988776655
      }
    }
  ],
  ""events"": [
    {
      ""checksum"": ""string"",
      ""contact"": {
        ""channelType"": ""string"",
        ""contactId"": ""string"",
        ""contactType"": ""string"",
        ""csid"": ""string"",
        ""email"": ""string"",
        ""lane"": ""string"",
        ""name"": ""string"",
        ""phone"": ""string""
      },
      ""contactId"": ""string"",
      ""eventCode"": ""SESSION_ROUTED"",
      ""eventId"": ""string"",
      ""messageId"": ""string"",
      ""route"": {
        ""queueCode"": ""string"",
        ""routerId"": ""string"",
        ""sendMode"": ""string"",
        ""senderApp"": ""string"",
        ""senderCode"": ""string"",
        ""senderType"": ""string""
      },
      ""session"": {
        ""agent"": ""string"",
        ""bot"": ""string"",
        ""dept"": ""string"",
        ""firstMessage"": true,
        ""initMessage"": true,
        ""mode"": ""string"",
        ""queue"": ""string"",
        ""resolved"": true,
        ""routingId"": ""string"",
        ""sessionStamp"": 0,
        ""ticketHash"": ""string""
      },
      ""sessionAssigned"": {
        ""newAgent"": ""string"",
        ""newBot"": ""string"",
        ""newDept"": ""string"",
        ""oldAgent"": ""string"",
        ""oldBot"": ""string"",
        ""oldDept"": ""string""
      },
      ""sessionId"": ""string"",
      ""sessionRouted"": {
        ""params"": {},
        ""routingId"": ""string"",
        ""sessionStart"": true,
        ""sourceQueue"": ""string"",
        ""targetQueue"": ""string""
      },
      ""trace"": [
        {}
      ],
      ""type"": ""INBOUND""
    }
  ],
  ""messages"": [
    {
      ""attachments"": [
        {
          ""caption"": ""document-caption"",
          ""filename"": ""document-filename"",
          ""id"": 2121212,
          ""link"": ""http(s)://link-to-media-file-url"",
          ""linkSecure"": ""https://link-to-media-file-url"",
          ""mime_type"": ""video/mp4"",
          ""sha256"": ""m3232kaoe4belrr"",
          ""type"": ""image""
        }
      ],
      ""audio"": {
        ""caption"": ""document-caption"",
        ""filename"": ""document-filename"",
        ""id"": 2121212,
        ""link"": ""http(s)://link-to-media-file-url"",
        ""linkSecure"": ""https://link-to-media-file-url"",
        ""mime_type"": ""video/mp4"",
        ""sha256"": ""m3232kaoe4belrr"",
        ""type"": ""image""
      },
      ""contactId"": ""wa919988776655_918828218374"",
      ""document"": {
        ""caption"": ""document-caption"",
        ""filename"": ""document-filename"",
        ""id"": 2121212,
        ""link"": ""http(s)://link-to-media-file-url"",
        ""linkSecure"": ""https://link-to-media-file-url"",
        ""mime_type"": ""video/mp4"",
        ""sha256"": ""m3232kaoe4belrr"",
        ""type"": ""image""
      },
      ""form"": {
        ""reply_desc"": ""string"",
        ""reply_id"": ""ACCEPT"",
        ""reply_json"": {},
        ""reply_title"": ""I Accept""
      },
      ""from"": 919988776655,
      ""id"": 1234567,
      ""image"": {
        ""caption"": ""document-caption"",
        ""filename"": ""document-filename"",
        ""id"": 2121212,
        ""link"": ""http(s)://link-to-media-file-url"",
        ""linkSecure"": ""https://link-to-media-file-url"",
        ""mime_type"": ""video/mp4"",
        ""sha256"": ""m3232kaoe4belrr"",
        ""type"": ""image""
      },
      ""location"": {
        ""address"": ""1 Hacker Way, Menlo Park, CA, 94025"",
        ""latitude"": 12.90909,
        ""longitude"": 6.90808,
        ""name"": ""Main Building"",
        ""url"": ""Location URL""
      },
      ""messageIdExt"": 1234567,
      ""originalMessage"": {},
      ""referral"": {
        ""body"": ""string"",
        ""bulkdId"": ""string"",
        ""imageUrl"": ""string"",
        ""info"": {},
        ""mediaType"": ""string"",
        ""mediaUrl"": ""string"",
        ""messageId"": ""string"",
        ""messageIdExt"": ""string"",
        ""sourceCategory"": ""feedback"",
        ""sourceId"": ""string"",
        ""sourceType"": ""feedback"",
        ""sourceUrl"": ""string"",
        ""thumbUrl"": ""string"",
        ""title"": ""string""
      },
      ""session"": {
        ""assignedToAgent"": ""SUPPORT"",
        ""assignedToDept"": ""SUPPORT"",
        ""routingId"": ""xsds34434-323-232"",
        ""sessionId"": ""xsds34434""
      },
      ""tags"": {
        ""categories"": [
          ""string""
        ],
        ""cities"": [
          ""string""
        ],
        ""countries"": [
          ""string""
        ],
        ""langs"": [
          ""string""
        ],
        ""locations"": [
          ""string""
        ],
        ""organizations"": [
          ""string""
        ],
        ""persons"": [
          ""string""
        ],
        ""sentimentScore"": 0,
        ""sentiments"": [
          ""string""
        ]
      },
      ""text"": {
        ""body"": ""your-text-message-content"",
        ""type"": ""image""
      },
      ""timestamp"": 156753339076,
      ""type"": ""text"",
      ""video"": {
        ""caption"": ""document-caption"",
        ""filename"": ""document-filename"",
        ""id"": 2121212,
        ""link"": ""http(s)://link-to-media-file-url"",
        ""linkSecure"": ""https://link-to-media-file-url"",
        ""mime_type"": ""video/mp4"",
        ""sha256"": ""m3232kaoe4belrr"",
        ""type"": ""image""
      },
      ""voice"": {
        ""caption"": ""document-caption"",
        ""filename"": ""document-filename"",
        ""id"": 2121212,
        ""link"": ""http(s)://link-to-media-file-url"",
        ""linkSecure"": ""https://link-to-media-file-url"",
        ""mime_type"": ""video/mp4"",
        ""sha256"": ""m3232kaoe4belrr"",
        ""type"": ""image""
      }
    }
  ],
  ""meta"": {
    ""appCode"": ""my_bot"",
    ""appId"": ""61ec7d9c2ce85742b201c5ab"",
    ""appMode"": ""WEBHOOK"",
    ""appType"": ""FEEDBACK_V2"",
    ""debug"": true,
    ""domain"": ""alex"",
    ""server"": ""server.com""
  },
  ""statuses"": [
    {
      ""contact"": {
        ""businessProfile"": {
          ""email"": ""abc@xyz.com"",
          ""name"": ""John Doe"",
          ""phone"": 919988776655,
          ""profileId"": ""C34567""
        },
        ""channelId"": ""wa360:919988776655"",
        ""contactId"": 1234567,
        ""contactType"": ""WHATSAPP"",
        ""csid"": ""91YOURNUMBER"",
        ""lane"": 919999998888,
        ""profile"": {
          ""email"": ""abc@xyz.com"",
          ""name"": ""John Doe"",
          ""phone"": 919988776655
        }
      },
      ""contactId"": ""wa919988776655_918828218374"",
      ""errors"": [
        {
          ""code"": 470,
          ""details"": ""string"",
          ""href"": ""https://developers.facebook.com/docs/whatsapp/api/errors#error"",
          ""title"": ""Failed to send message because you are outside the support window for freeform messages to this user. Please use a valid HSM notification or reconsider.""
        }
      ],
      ""id"": 1234567,
      ""messageIdExt"": 1234567,
      ""status"": ""DLVRD"",
      ""timestamp"": 156753339076
    }
  ],
  ""type"": ""message""
}";
      InBoundWrapper content = JsonConvert.DeserializeObject(json);
      await PostAsync(content, url);
      
      
    }

    /// Performs a POST Request
    public async Task PostAsync(InBoundWrapper content, string url)
    {
        //Serialize Object
        StringContent jsonContent = SerializeObject(content);

        //Execute POST request
        HttpResponseMessage response = await Client.PostAsync(url, jsonContent);
    }
    
    
    
    /// Serialize an object to Json
    private StringContent SerializeObject(InBoundWrapper content)
    {
        //Serialize Object
        string jsonObject = JsonConvert.SerializeObject(content);

        //Create Json UTF8 String Content
        return new StringContent(jsonObject, Encoding.UTF8, "application/json");
    }
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

POST /api/v1/message/receive

Inbound Message Notifications: Use it to get a notification when you have received a message.

Body parameter

{
  "actions": [
    {
      "actionCode": "SEND_INVOICE"
    }
  ],
  "contacts": [
    {
      "businessProfile": {
        "email": "abc@xyz.com",
        "name": "John Doe",
        "phone": 919988776655,
        "profileId": "C34567"
      },
      "channelId": "wa360:919988776655",
      "contactId": 1234567,
      "contactType": "WHATSAPP",
      "csid": "91YOURNUMBER",
      "lane": 919999998888,
      "profile": {
        "email": "abc@xyz.com",
        "name": "John Doe",
        "phone": 919988776655
      }
    }
  ],
  "events": [
    {
      "checksum": "string",
      "contact": {
        "channelType": "string",
        "contactId": "string",
        "contactType": "string",
        "csid": "string",
        "email": "string",
        "lane": "string",
        "name": "string",
        "phone": "string"
      },
      "contactId": "string",
      "eventCode": "SESSION_ROUTED",
      "eventId": "string",
      "messageId": "string",
      "route": {
        "queueCode": "string",
        "routerId": "string",
        "sendMode": "string",
        "senderApp": "string",
        "senderCode": "string",
        "senderType": "string"
      },
      "session": {
        "agent": "string",
        "bot": "string",
        "dept": "string",
        "firstMessage": true,
        "initMessage": true,
        "mode": "string",
        "queue": "string",
        "resolved": true,
        "routingId": "string",
        "sessionStamp": 0,
        "ticketHash": "string"
      },
      "sessionAssigned": {
        "newAgent": "string",
        "newBot": "string",
        "newDept": "string",
        "oldAgent": "string",
        "oldBot": "string",
        "oldDept": "string"
      },
      "sessionId": "string",
      "sessionRouted": {
        "params": {},
        "routingId": "string",
        "sessionStart": true,
        "sourceQueue": "string",
        "targetQueue": "string"
      },
      "trace": [
        {}
      ],
      "type": "INBOUND"
    }
  ],
  "messages": [
    {
      "attachments": [
        {
          "caption": "document-caption",
          "filename": "document-filename",
          "id": 2121212,
          "link": "http(s)://link-to-media-file-url",
          "linkSecure": "https://link-to-media-file-url",
          "mime_type": "video/mp4",
          "sha256": "m3232kaoe4belrr",
          "type": "image"
        }
      ],
      "audio": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      },
      "contactId": "wa919988776655_918828218374",
      "document": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      },
      "form": {
        "reply_desc": "string",
        "reply_id": "ACCEPT",
        "reply_json": {},
        "reply_title": "I Accept"
      },
      "from": 919988776655,
      "id": 1234567,
      "image": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      },
      "location": {
        "address": "1 Hacker Way, Menlo Park, CA, 94025",
        "latitude": 12.90909,
        "longitude": 6.90808,
        "name": "Main Building",
        "url": "Location URL"
      },
      "messageIdExt": 1234567,
      "originalMessage": {},
      "referral": {
        "body": "string",
        "bulkdId": "string",
        "imageUrl": "string",
        "info": {},
        "mediaType": "string",
        "mediaUrl": "string",
        "messageId": "string",
        "messageIdExt": "string",
        "sourceCategory": "feedback",
        "sourceId": "string",
        "sourceType": "feedback",
        "sourceUrl": "string",
        "thumbUrl": "string",
        "title": "string"
      },
      "session": {
        "assignedToAgent": "SUPPORT",
        "assignedToDept": "SUPPORT",
        "routingId": "xsds34434-323-232",
        "sessionId": "xsds34434"
      },
      "tags": {
        "categories": [
          "string"
        ],
        "cities": [
          "string"
        ],
        "countries": [
          "string"
        ],
        "langs": [
          "string"
        ],
        "locations": [
          "string"
        ],
        "organizations": [
          "string"
        ],
        "persons": [
          "string"
        ],
        "sentimentScore": 0,
        "sentiments": [
          "string"
        ]
      },
      "text": {
        "body": "your-text-message-content",
        "type": "image"
      },
      "timestamp": 156753339076,
      "type": "text",
      "video": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      },
      "voice": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      }
    }
  ],
  "meta": {
    "appCode": "my_bot",
    "appId": "61ec7d9c2ce85742b201c5ab",
    "appMode": "WEBHOOK",
    "appType": "FEEDBACK_V2",
    "debug": true,
    "domain": "alex",
    "server": "server.com"
  },
  "statuses": [
    {
      "contact": {
        "businessProfile": {
          "email": "abc@xyz.com",
          "name": "John Doe",
          "phone": 919988776655,
          "profileId": "C34567"
        },
        "channelId": "wa360:919988776655",
        "contactId": 1234567,
        "contactType": "WHATSAPP",
        "csid": "91YOURNUMBER",
        "lane": 919999998888,
        "profile": {
          "email": "abc@xyz.com",
          "name": "John Doe",
          "phone": 919988776655
        }
      },
      "contactId": "wa919988776655_918828218374",
      "errors": [
        {
          "code": 470,
          "details": "string",
          "href": "https://developers.facebook.com/docs/whatsapp/api/errors#error",
          "title": "Failed to send message because you are outside the support window for freeform messages to this user. Please use a valid HSM notification or reconsider."
        }
      ],
      "id": 1234567,
      "messageIdExt": 1234567,
      "status": "DLVRD",
      "timestamp": 156753339076
    }
  ],
  "type": "message"
}

Parameters

Name	In	Type	Required	Description
x-verify-token	header	string	false	Callback Verification Token
body	body	InBoundWrapper	true	inboxMessage

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	InBoundWrapper
201	Created	Created	None
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Outbound Messages

API’s to send OutBound Messages

Send Message

Code samples

# You can also use wget
curl -X POST /api.mehery.xyz/xms/api/v1/message/send \
  -H 'Content-Type: application/json' \
  -H 'Accept: */*' \
  -H 'x-api-key: string' \
  -H 'x-api-id: string' \
  -H 'x-api-key: API_KEY'

POST /api.mehery.xyz/xms/api/v1/message/send HTTP/1.1

Content-Type: application/json
Accept: */*
x-api-key: string
x-api-id: string

const inputBody = '{
  "audio": {
    "caption": "your-video-caption",
    "filename": "your-video-caption",
    "link": "http(s)://the-url"
  },
  "channelId": "91SERVICENUMBER",
  "contacts": [
    {
      "addresses": [
        {
          "city": "Menlo Park",
          "country": "United States",
          "country_code": "us",
          "state": "CA",
          "street": "1 Hacker Way",
          "type": "HOME",
          "zip": 94025
        }
      ],
      "birthday": "string",
      "emails": [
        {
          "email": "test@whatsapp.com",
          "type": "WORK"
        }
      ],
      "ims": [
        {
          "service": "FACEBOOK",
          "userid": "https://www.facebook.com"
        }
      ],
      "name": {
        "first_name": "John",
        "formatted_name": "John Smith",
        "last_name": "Smith"
      },
      "org": {
        "company": "WhatsApp",
        "department": "Design",
        "title": "Manager"
      },
      "phones": [
        {
          "phone": "+1 (940) 555-1234",
          "type": "HOME",
          "wa_id": 16505551234
        }
      ],
      "urls": [
        {
          "type": "WORK",
          "url": "https://www.facebook.com"
        }
      ]
    }
  ],
  "document": {
    "caption": "your-video-caption",
    "filename": "your-video-caption",
    "link": "http(s)://the-url"
  },
  "image": {
    "caption": "your-video-caption",
    "filename": "your-video-caption",
    "link": "http(s)://the-url"
  },
  "location": {
    "address": "1 Hacker Way, Menlo Park, CA, 94025",
    "latitude": 12.90909,
    "longitude": 6.90808,
    "name": "Main Building",
    "url": "Location URL"
  },
  "mask": false,
  "messageIdResend": "gBEGkYiEB1VXAglK1ZEqA1YKPrU",
  "options": {
    "buttonDisplayScheme": "auto",
    "buttons": [
      {
        "action": "NAVIGATE",
        "code": "occupation",
        "desc": "What occupation you have",
        "label": "Occupation",
        "name": "string",
        "phone": "+91 9988776655",
        "type": "QUICK_REPLY",
        "uid": 806799978207096,
        "url": "http://url",
        "variable": "data.var_1"
      }
    ]
  },
  "template": {
    "code": "FEEDBACK",
    "data": {
      "amount": 10,
      "currency": "INR"
    },
    "id": "60d236c6142e53561cb7716c",
    "lang": "en_US",
    "linked": "string"
  },
  "text": {
    "body": "your-text-message-content"
  },
  "to": {
    "contactId": "string",
    "email": "string",
    "name": "string",
    "phone": "string"
  },
  "type": "text",
  "video": {
    "caption": "your-video-caption",
    "filename": "your-video-caption",
    "link": "http(s)://the-url"
  }
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'*/*',
  'x-api-key':'string',
  'x-api-id':'string',
  'x-api-key':'API_KEY'
};

fetch('/api.mehery.xyz/xms/api/v1/message/send',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': '*/*',
  'x-api-key': 'string',
  'x-api-id': 'string',
  'x-api-key': 'API_KEY'
}

r = requests.post('/api.mehery.xyz/xms/api/v1/message/send', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => '*/*',
  'x-api-key' => 'string',
  'x-api-id' => 'string',
  'x-api-key' => 'API_KEY'
}

result = RestClient.post '/api.mehery.xyz/xms/api/v1/message/send',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => '*/*',
    'x-api-key' => 'string',
    'x-api-id' => 'string',
    'x-api-key' => 'API_KEY',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','/api.mehery.xyz/xms/api/v1/message/send', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/message/send");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"*/*"},
        "x-api-key": []string{"string"},
        "x-api-id": []string{"string"},
        "x-api-key": []string{"API_KEY"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "/api.mehery.xyz/xms/api/v1/message/send", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    
    /// Make a dummy request
    public async Task MakePostRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/message/send";
      
      string json = @"{
  ""audio"": {
    ""caption"": ""your-video-caption"",
    ""filename"": ""your-video-caption"",
    ""link"": ""http(s)://the-url""
  },
  ""channelId"": ""91SERVICENUMBER"",
  ""contacts"": [
    {
      ""addresses"": [
        {
          ""city"": ""Menlo Park"",
          ""country"": ""United States"",
          ""country_code"": ""us"",
          ""state"": ""CA"",
          ""street"": ""1 Hacker Way"",
          ""type"": ""HOME"",
          ""zip"": 94025
        }
      ],
      ""birthday"": ""string"",
      ""emails"": [
        {
          ""email"": ""test@whatsapp.com"",
          ""type"": ""WORK""
        }
      ],
      ""ims"": [
        {
          ""service"": ""FACEBOOK"",
          ""userid"": ""https://www.facebook.com""
        }
      ],
      ""name"": {
        ""first_name"": ""John"",
        ""formatted_name"": ""John Smith"",
        ""last_name"": ""Smith""
      },
      ""org"": {
        ""company"": ""WhatsApp"",
        ""department"": ""Design"",
        ""title"": ""Manager""
      },
      ""phones"": [
        {
          ""phone"": ""+1 (940) 555-1234"",
          ""type"": ""HOME"",
          ""wa_id"": 16505551234
        }
      ],
      ""urls"": [
        {
          ""type"": ""WORK"",
          ""url"": ""https://www.facebook.com""
        }
      ]
    }
  ],
  ""document"": {
    ""caption"": ""your-video-caption"",
    ""filename"": ""your-video-caption"",
    ""link"": ""http(s)://the-url""
  },
  ""image"": {
    ""caption"": ""your-video-caption"",
    ""filename"": ""your-video-caption"",
    ""link"": ""http(s)://the-url""
  },
  ""location"": {
    ""address"": ""1 Hacker Way, Menlo Park, CA, 94025"",
    ""latitude"": 12.90909,
    ""longitude"": 6.90808,
    ""name"": ""Main Building"",
    ""url"": ""Location URL""
  },
  ""mask"": false,
  ""messageIdResend"": ""gBEGkYiEB1VXAglK1ZEqA1YKPrU"",
  ""options"": {
    ""buttonDisplayScheme"": ""auto"",
    ""buttons"": [
      {
        ""action"": ""NAVIGATE"",
        ""code"": ""occupation"",
        ""desc"": ""What occupation you have"",
        ""label"": ""Occupation"",
        ""name"": ""string"",
        ""phone"": ""+91 9988776655"",
        ""type"": ""QUICK_REPLY"",
        ""uid"": 806799978207096,
        ""url"": ""http://url"",
        ""variable"": ""data.var_1""
      }
    ]
  },
  ""template"": {
    ""code"": ""FEEDBACK"",
    ""data"": {
      ""amount"": 10,
      ""currency"": ""INR""
    },
    ""id"": ""60d236c6142e53561cb7716c"",
    ""lang"": ""en_US"",
    ""linked"": ""string""
  },
  ""text"": {
    ""body"": ""your-text-message-content""
  },
  ""to"": {
    ""contactId"": ""string"",
    ""email"": ""string"",
    ""name"": ""string"",
    ""phone"": ""string""
  },
  ""type"": ""text"",
  ""video"": {
    ""caption"": ""your-video-caption"",
    ""filename"": ""your-video-caption"",
    ""link"": ""http(s)://the-url""
  }
}";
      OutBoundMsg content = JsonConvert.DeserializeObject(json);
      await PostAsync(content, url);
      
      
    }

    /// Performs a POST Request
    public async Task PostAsync(OutBoundMsg content, string url)
    {
        //Serialize Object
        StringContent jsonContent = SerializeObject(content);

        //Execute POST request
        HttpResponseMessage response = await Client.PostAsync(url, jsonContent);
    }
    
    
    
    /// Serialize an object to Json
    private StringContent SerializeObject(OutBoundMsg content)
    {
        //Serialize Object
        string jsonObject = JsonConvert.SerializeObject(content);

        //Create Json UTF8 String Content
        return new StringContent(jsonObject, Encoding.UTF8, "application/json");
    }
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

POST /api/v1/message/send

Use the message API to send text messages, media, documents, and message templates to your customers You can send messages by making a POST call regardless of message type. The content of the JSON message body differs for each type of message (text, image, etc.).

Body parameter

{
  "audio": {
    "caption": "your-video-caption",
    "filename": "your-video-caption",
    "link": "http(s)://the-url"
  },
  "channelId": "91SERVICENUMBER",
  "contacts": [
    {
      "addresses": [
        {
          "city": "Menlo Park",
          "country": "United States",
          "country_code": "us",
          "state": "CA",
          "street": "1 Hacker Way",
          "type": "HOME",
          "zip": 94025
        }
      ],
      "birthday": "string",
      "emails": [
        {
          "email": "test@whatsapp.com",
          "type": "WORK"
        }
      ],
      "ims": [
        {
          "service": "FACEBOOK",
          "userid": "https://www.facebook.com"
        }
      ],
      "name": {
        "first_name": "John",
        "formatted_name": "John Smith",
        "last_name": "Smith"
      },
      "org": {
        "company": "WhatsApp",
        "department": "Design",
        "title": "Manager"
      },
      "phones": [
        {
          "phone": "+1 (940) 555-1234",
          "type": "HOME",
          "wa_id": 16505551234
        }
      ],
      "urls": [
        {
          "type": "WORK",
          "url": "https://www.facebook.com"
        }
      ]
    }
  ],
  "document": {
    "caption": "your-video-caption",
    "filename": "your-video-caption",
    "link": "http(s)://the-url"
  },
  "image": {
    "caption": "your-video-caption",
    "filename": "your-video-caption",
    "link": "http(s)://the-url"
  },
  "location": {
    "address": "1 Hacker Way, Menlo Park, CA, 94025",
    "latitude": 12.90909,
    "longitude": 6.90808,
    "name": "Main Building",
    "url": "Location URL"
  },
  "mask": false,
  "messageIdResend": "gBEGkYiEB1VXAglK1ZEqA1YKPrU",
  "options": {
    "buttonDisplayScheme": "auto",
    "buttons": [
      {
        "action": "NAVIGATE",
        "code": "occupation",
        "desc": "What occupation you have",
        "label": "Occupation",
        "name": "string",
        "phone": "+91 9988776655",
        "type": "QUICK_REPLY",
        "uid": 806799978207096,
        "url": "http://url",
        "variable": "data.var_1"
      }
    ]
  },
  "template": {
    "code": "FEEDBACK",
    "data": {
      "amount": 10,
      "currency": "INR"
    },
    "id": "60d236c6142e53561cb7716c",
    "lang": "en_US",
    "linked": "string"
  },
  "text": {
    "body": "your-text-message-content"
  },
  "to": {
    "contactId": "string",
    "email": "string",
    "name": "string",
    "phone": "string"
  },
  "type": "text",
  "video": {
    "caption": "your-video-caption",
    "filename": "your-video-caption",
    "link": "http(s)://the-url"
  }
}

Parameters

Name	In	Type	Required	Description
x-api-key	header	string	false	API Key
x-api-id	header	string	false	API Id
body	body	OutBoundMsg	true	message

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ApiResponse_OutBoundReciept_object_
201	Created	Created	None
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Session Management

Session API can be used:

• to fetch all session messages. A session usually starts with first messages and stays active for 24 hours by default.

Session Close

Code samples

# You can also use wget
curl -X POST /api.mehery.xyz/xms/api/v1/session/close \
  -H 'Content-Type: application/json' \
  -H 'Accept: */*' \
  -H 'x-api-key: string' \
  -H 'x-api-id: string' \
  -H 'x-api-key: API_KEY'

POST /api.mehery.xyz/xms/api/v1/session/close HTTP/1.1

Content-Type: application/json
Accept: */*
x-api-key: string
x-api-id: string

const inputBody = '{
  "sessionId": "61f3810a02e14c0877fc1a32"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'*/*',
  'x-api-key':'string',
  'x-api-id':'string',
  'x-api-key':'API_KEY'
};

fetch('/api.mehery.xyz/xms/api/v1/session/close',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': '*/*',
  'x-api-key': 'string',
  'x-api-id': 'string',
  'x-api-key': 'API_KEY'
}

r = requests.post('/api.mehery.xyz/xms/api/v1/session/close', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => '*/*',
  'x-api-key' => 'string',
  'x-api-id' => 'string',
  'x-api-key' => 'API_KEY'
}

result = RestClient.post '/api.mehery.xyz/xms/api/v1/session/close',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => '*/*',
    'x-api-key' => 'string',
    'x-api-id' => 'string',
    'x-api-key' => 'API_KEY',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','/api.mehery.xyz/xms/api/v1/session/close', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/session/close");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"*/*"},
        "x-api-key": []string{"string"},
        "x-api-id": []string{"string"},
        "x-api-key": []string{"API_KEY"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "/api.mehery.xyz/xms/api/v1/session/close", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    
    /// Make a dummy request
    public async Task MakePostRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/session/close";
      
      string json = @"{
  ""sessionId"": ""61f3810a02e14c0877fc1a32""
}";
      SessionStatusClose content = JsonConvert.DeserializeObject(json);
      await PostAsync(content, url);
      
      
    }

    /// Performs a POST Request
    public async Task PostAsync(SessionStatusClose content, string url)
    {
        //Serialize Object
        StringContent jsonContent = SerializeObject(content);

        //Execute POST request
        HttpResponseMessage response = await Client.PostAsync(url, jsonContent);
    }
    
    
    
    /// Serialize an object to Json
    private StringContent SerializeObject(SessionStatusClose content)
    {
        //Serialize Object
        string jsonObject = JsonConvert.SerializeObject(content);

        //Create Json UTF8 String Content
        return new StringContent(jsonObject, Encoding.UTF8, "application/json");
    }
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

POST /api/v1/session/close

Close the active session

Body parameter

{
  "sessionId": "61f3810a02e14c0877fc1a32"
}

Parameters

Name	In	Type	Required	Description
x-api-key	header	string	false	API Key
x-api-id	header	string	false	API Id
body	body	SessionStatusClose	true	req

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ApiResultsMetaCompactResponse_InBoundEvent_object_
201	Created	Created	None
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Session Messages

Code samples

# You can also use wget
curl -X POST /api.mehery.xyz/xms/api/v1/session/messages \
  -H 'Content-Type: application/json' \
  -H 'Accept: */*' \
  -H 'x-api-key: string' \
  -H 'x-api-id: string' \
  -H 'x-api-key: API_KEY'

POST /api.mehery.xyz/xms/api/v1/session/messages HTTP/1.1

Content-Type: application/json
Accept: */*
x-api-key: string
x-api-id: string

const inputBody = '{
  "sessionId": "61f3810a02e14c0877fc1a32"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'*/*',
  'x-api-key':'string',
  'x-api-id':'string',
  'x-api-key':'API_KEY'
};

fetch('/api.mehery.xyz/xms/api/v1/session/messages',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': '*/*',
  'x-api-key': 'string',
  'x-api-id': 'string',
  'x-api-key': 'API_KEY'
}

r = requests.post('/api.mehery.xyz/xms/api/v1/session/messages', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => '*/*',
  'x-api-key' => 'string',
  'x-api-id' => 'string',
  'x-api-key' => 'API_KEY'
}

result = RestClient.post '/api.mehery.xyz/xms/api/v1/session/messages',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => '*/*',
    'x-api-key' => 'string',
    'x-api-id' => 'string',
    'x-api-key' => 'API_KEY',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','/api.mehery.xyz/xms/api/v1/session/messages', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/session/messages");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"*/*"},
        "x-api-key": []string{"string"},
        "x-api-id": []string{"string"},
        "x-api-key": []string{"API_KEY"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "/api.mehery.xyz/xms/api/v1/session/messages", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    
    /// Make a dummy request
    public async Task MakePostRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/session/messages";
      
      string json = @"{
  ""sessionId"": ""61f3810a02e14c0877fc1a32""
}";
      SessionStatusClose content = JsonConvert.DeserializeObject(json);
      await PostAsync(content, url);
      
      
    }

    /// Performs a POST Request
    public async Task PostAsync(SessionStatusClose content, string url)
    {
        //Serialize Object
        StringContent jsonContent = SerializeObject(content);

        //Execute POST request
        HttpResponseMessage response = await Client.PostAsync(url, jsonContent);
    }
    
    
    
    /// Serialize an object to Json
    private StringContent SerializeObject(SessionStatusClose content)
    {
        //Serialize Object
        string jsonObject = JsonConvert.SerializeObject(content);

        //Create Json UTF8 String Content
        return new StringContent(jsonObject, Encoding.UTF8, "application/json");
    }
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

POST /api/v1/session/messages

use this api to fetch list of all messages for sessionId. you can get sessionId from inbound message body

Body parameter

{
  "sessionId": "61f3810a02e14c0877fc1a32"
}

Parameters

Name	In	Type	Required	Description
x-api-key	header	string	false	API Key
x-api-id	header	string	false	API Id
body	body	SessionStatusClose	true	req

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ApiResultsMetaCompactResponse_ChatMessageDTO_object_
201	Created	Created	None
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Session Resolve

Code samples

# You can also use wget
curl -X POST /api.mehery.xyz/xms/api/v1/session/resolve \
  -H 'Content-Type: application/json' \
  -H 'Accept: */*' \
  -H 'x-api-key: string' \
  -H 'x-api-id: string' \
  -H 'x-api-key: API_KEY'

POST /api.mehery.xyz/xms/api/v1/session/resolve HTTP/1.1

Content-Type: application/json
Accept: */*
x-api-key: string
x-api-id: string

const inputBody = '{
  "sessionId": "61f3810a02e14c0877fc1a32"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'*/*',
  'x-api-key':'string',
  'x-api-id':'string',
  'x-api-key':'API_KEY'
};

fetch('/api.mehery.xyz/xms/api/v1/session/resolve',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': '*/*',
  'x-api-key': 'string',
  'x-api-id': 'string',
  'x-api-key': 'API_KEY'
}

r = requests.post('/api.mehery.xyz/xms/api/v1/session/resolve', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => '*/*',
  'x-api-key' => 'string',
  'x-api-id' => 'string',
  'x-api-key' => 'API_KEY'
}

result = RestClient.post '/api.mehery.xyz/xms/api/v1/session/resolve',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => '*/*',
    'x-api-key' => 'string',
    'x-api-id' => 'string',
    'x-api-key' => 'API_KEY',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','/api.mehery.xyz/xms/api/v1/session/resolve', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/session/resolve");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"*/*"},
        "x-api-key": []string{"string"},
        "x-api-id": []string{"string"},
        "x-api-key": []string{"API_KEY"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "/api.mehery.xyz/xms/api/v1/session/resolve", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    
    /// Make a dummy request
    public async Task MakePostRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/session/resolve";
      
      string json = @"{
  ""sessionId"": ""61f3810a02e14c0877fc1a32""
}";
      SessionStatusClose content = JsonConvert.DeserializeObject(json);
      await PostAsync(content, url);
      
      
    }

    /// Performs a POST Request
    public async Task PostAsync(SessionStatusClose content, string url)
    {
        //Serialize Object
        StringContent jsonContent = SerializeObject(content);

        //Execute POST request
        HttpResponseMessage response = await Client.PostAsync(url, jsonContent);
    }
    
    
    
    /// Serialize an object to Json
    private StringContent SerializeObject(SessionStatusClose content)
    {
        //Serialize Object
        string jsonObject = JsonConvert.SerializeObject(content);

        //Create Json UTF8 String Content
        return new StringContent(jsonObject, Encoding.UTF8, "application/json");
    }
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

POST /api/v1/session/resolve

Resolve the active session, will leave the scope of closing session to end user

Body parameter

{
  "sessionId": "61f3810a02e14c0877fc1a32"
}

Parameters

Name	In	Type	Required	Description
x-api-key	header	string	false	API Key
x-api-id	header	string	false	API Id
body	body	SessionStatusClose	true	req

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ApiResultsMetaCompactResponse_InBoundEvent_object_
201	Created	Created	None
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Session Routing

Code samples

# You can also use wget
curl -X POST /api.mehery.xyz/xms/api/v1/session/routing \
  -H 'Content-Type: application/json' \
  -H 'Accept: */*' \
  -H 'x-api-key: string' \
  -H 'x-api-id: string' \
  -H 'x-api-key: API_KEY'

POST /api.mehery.xyz/xms/api/v1/session/routing HTTP/1.1

Content-Type: application/json
Accept: */*
x-api-key: string
x-api-id: string

const inputBody = '{
  "agent": "external_bot",
  "params": {},
  "queue": "external_bot",
  "sessionId": "61f3810a02e14c0877fc1a32",
  "skills": [
    "dental",
    "ortho"
  ],
  "team": "external_bot"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'*/*',
  'x-api-key':'string',
  'x-api-id':'string',
  'x-api-key':'API_KEY'
};

fetch('/api.mehery.xyz/xms/api/v1/session/routing',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': '*/*',
  'x-api-key': 'string',
  'x-api-id': 'string',
  'x-api-key': 'API_KEY'
}

r = requests.post('/api.mehery.xyz/xms/api/v1/session/routing', headers = headers)

print(r.json())

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => '*/*',
  'x-api-key' => 'string',
  'x-api-id' => 'string',
  'x-api-key' => 'API_KEY'
}

result = RestClient.post '/api.mehery.xyz/xms/api/v1/session/routing',
  params: {
  }, headers: headers

p JSON.parse(result)

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => '*/*',
    'x-api-key' => 'string',
    'x-api-id' => 'string',
    'x-api-key' => 'API_KEY',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','/api.mehery.xyz/xms/api/v1/session/routing', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("/api.mehery.xyz/xms/api/v1/session/routing");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"*/*"},
        "x-api-key": []string{"string"},
        "x-api-id": []string{"string"},
        "x-api-key": []string{"API_KEY"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "/api.mehery.xyz/xms/api/v1/session/routing", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;
using System.Threading.Tasks;
using Newtonsoft.Json;

/// <<summary>>
/// Example of Http Client
/// <</summary>>
public class HttpExample
{
    private HttpClient Client { get; set; }

    /// <<summary>>
    /// Setup http client
    /// <</summary>>
    public HttpExample()
    {
      Client = new HttpClient();
    }
    
    
    /// Make a dummy request
    public async Task MakePostRequest()
    {
      string url = "/api.mehery.xyz/xms/api/v1/session/routing";
      
      string json = @"{
  ""agent"": ""external_bot"",
  ""params"": {},
  ""queue"": ""external_bot"",
  ""sessionId"": ""61f3810a02e14c0877fc1a32"",
  ""skills"": [
    ""dental"",
    ""ortho""
  ],
  ""team"": ""external_bot""
}";
      SessionQueueAssignment content = JsonConvert.DeserializeObject(json);
      await PostAsync(content, url);
      
      
    }

    /// Performs a POST Request
    public async Task PostAsync(SessionQueueAssignment content, string url)
    {
        //Serialize Object
        StringContent jsonContent = SerializeObject(content);

        //Execute POST request
        HttpResponseMessage response = await Client.PostAsync(url, jsonContent);
    }
    
    
    
    /// Serialize an object to Json
    private StringContent SerializeObject(SessionQueueAssignment content)
    {
        //Serialize Object
        string jsonObject = JsonConvert.SerializeObject(content);

        //Create Json UTF8 String Content
        return new StringContent(jsonObject, Encoding.UTF8, "application/json");
    }
    
    /// Deserialize object from request response
    private async Task DeserializeObject(HttpResponseMessage response)
    {
        //Read body 
        string responseBody = await response.Content.ReadAsStringAsync();

        //Deserialize Body to object
        var result = JsonConvert.DeserializeObject(responseBody);
    }
}

POST /api/v1/session/routing

Assign session to different queue, all the future inbound messages will be sent to this queue

Body parameter

{
  "agent": "external_bot",
  "params": {},
  "queue": "external_bot",
  "sessionId": "61f3810a02e14c0877fc1a32",
  "skills": [
    "dental",
    "ortho"
  ],
  "team": "external_bot"
}

Parameters

Name	In	Type	Required	Description
x-api-key	header	string	false	API Key
x-api-id	header	string	false	API Id
body	body	SessionQueueAssignment	true	req

Example responses

200 Response

Responses

Status	Meaning	Description	Schema
200	OK	OK	ApiResultsMetaCompactResponse_InBoundEvent_object_
201	Created	Created	None
401	Unauthorized	Unauthorized	None
403	Forbidden	Forbidden	None
404	Not Found	Not Found	None

Schemas

ApiFieldError

{
  "body": {},
  "code": "string",
  "codeKey": "string",
  "codes": [
    "string"
  ],
  "description": "string",
  "descriptionKey": "string",
  "field": "string",
  "obzect": "string",
  "possibleValues": [
    {}
  ]
}

ApiFieldError

Properties

Name	Type	Required	Restrictions	Description
body	object	true	none	none
code	string	true	none	none
codeKey	string	true	none	none
codes	[string]	true	none	none
description	string	true	none	none
descriptionKey	string	true	none	none
field	string	true	none	none
obzect	string	true	none	none
possibleValues	[object]	true	none	none

ApprovedChannels

{
  "channelId": "string",
  "status": "string",
  "templateId": "string"
}

ApprovedChannels

Properties

Name	Type	Required	Restrictions	Description
channelId	string	true	none	none
status	string	true	none	none
templateId	string	true	none	none

Attachment

{
  "attachmentId": "23m234233232323",
  "drive": "Drive02",
  "mediaCaption": "Transaction Receipt",
  "mediaCode": "ABC_PROMO",
  "mediaId": "23m234233232323",
  "mediaIdExt": "23m234233232323ext",
  "mediaIdInline": "23m234233232323inline",
  "mediaMimeType": "image/png",
  "mediaName": "TransactionReceipt.pdf",
  "mediaSrc": "https://client.service.com/docs/media/12.png",
  "mediaSubType": "IMAGE",
  "mediaTemplate": "Hi <b>John</b>, this is your <i>image</i>",
  "mediaTemplateStyle": "background-color:white;width:400px;min-height:200px",
  "mediaType": "IMAGE",
  "mediaURL": "https://client.service.com/docs/media/12.png"
}

Attachment

Properties

Name	Type	Required	Restrictions	Description
attachmentId	string	true	none	Unique Attachment Id
drive	string	true	none	Drive Code
mediaCaption	string	true	none	Media Caption
mediaCode	string	true	none	QuickMedia Code
mediaId	string	true	none	Media ID generated by Service
mediaIdExt	string	true	none	Media ID generated by Channel
mediaIdInline	string	true	none	Media ID used by Message for inline/part of body content
mediaMimeType	string	true	none	Mime Type
mediaName	string	true	none	File Name
mediaSrc	string	true	none	Media URL generated by Channel
mediaSubType	string	true	none	Media SubType Type
mediaTemplate	string	true	none	Media Template
mediaTemplateStyle	string	true	none	Media Template Wrapper
mediaType	string	true	none	Media Type
mediaURL	string	true	none	Media URL generated by Service

Enumerated Values

Property	Value
mediaSubType	STORY_MENTION
mediaSubType	SHARE
mediaSubType	bg_voice etc
mediaType	IMAGE
mediaType	DOCUMENT
mediaType	TEXT
mediaType	PDF
mediaType	VIDEO
mediaType	URL
mediaType	AUDIO

BasicExternalTemplate

{
  "code": "string",
  "template": {},
  "varMap": {}
}

BasicExternalTemplate

Properties

Name	Type	Required	Restrictions	Description
code	string	true	none	none
template	object	true	none	none
varMap	object	true	none	none

ChatMessageDTO

{
  "action": "string",
  "attachments": [
    {
      "attachmentId": "23m234233232323",
      "drive": "Drive02",
      "mediaCaption": "Transaction Receipt",
      "mediaCode": "ABC_PROMO",
      "mediaId": "23m234233232323",
      "mediaIdExt": "23m234233232323ext",
      "mediaIdInline": "23m234233232323inline",
      "mediaMimeType": "image/png",
      "mediaName": "TransactionReceipt.pdf",
      "mediaSrc": "https://client.service.com/docs/media/12.png",
      "mediaSubType": "IMAGE",
      "mediaTemplate": "Hi <b>John</b>, this is your <i>image</i>",
      "mediaTemplateStyle": "background-color:white;width:400px;min-height:200px",
      "mediaType": "IMAGE",
      "mediaURL": "https://client.service.com/docs/media/12.png"
    }
  ],
  "bulkSessionId": "string",
  "contact": {
    "channelType": "string",
    "contactId": "wa919876543210",
    "contactType": "string",
    "country": "string",
    "createdBy": "string",
    "createdStamp": 0,
    "csid": "string",
    "email": "John.Doe@company.co",
    "emailVerified": true,
    "filters": [
      {
        "property1": {},
        "property2": {}
      }
    ],
    "firstInBoundStamp": 0,
    "firstOutBoundStamp": 0,
    "keymap": [
      {
        "property1": "string",
        "property2": "string"
      }
    ],
    "labelId": [
      "string"
    ],
    "lane": "string",
    "lastInBoundStamp": 0,
    "lastOptInStamp": 0,
    "lastOutBoundStamp": 0,
    "lastPushStamp": 0,
    "lastReplyStamp": 0,
    "name": "John Doe",
    "phone": 919876543210,
    "phoneVerified": true,
    "prefix": "string",
    "profile": {
      "code": "string",
      "contactId": "string",
      "email": "string",
      "id": "string",
      "labels": [
        {
          "format": "MM/DD/YY",
          "key": "CUSTOMER_TYPE",
          "name": "Customer Type",
          "type": "TEXT",
          "value": "Platinum"
        }
      ],
      "mobile": "string",
      "name": "string",
      "profileId": "string",
      "userId": "string"
    },
    "profilePic": "string",
    "sessionId": "string",
    "tenant": "string",
    "userid": "string"
  },
  "form": {},
  "logs": [
    {}
  ],
  "messageId": "string",
  "messageIdExt": "string",
  "messageIdRef": "string",
  "messageIdResend": "string",
  "messageTrail": "string",
  "meta": {},
  "name": "string",
  "options": {},
  "referral": {
    "body": "string",
    "bulkdId": "string",
    "imageUrl": "string",
    "info": {},
    "mediaType": "string",
    "mediaUrl": "string",
    "messageId": "string",
    "messageIdExt": "string",
    "sourceCategory": "feedback",
    "sourceId": "string",
    "sourceType": "feedback",
    "sourceUrl": "string",
    "thumbUrl": "string",
    "title": "string"
  },
  "replyId": "string",
  "replyIdExt": "string",
  "route": {
    "queueCode": "string",
    "routerId": "string",
    "sendMode": "string",
    "senderApp": "string",
    "senderCode": "string",
    "senderType": "string"
  },
  "sender": "string",
  "sessionId": "string",
  "stamps": {
    "property1": 0,
    "property2": 0
  },
  "status": "string",
  "tags": {
    "categories": [
      "string"
    ],
    "cities": [
      "string"
    ],
    "countries": [
      "string"
    ],
    "langs": [
      "string"
    ],
    "locations": [
      "string"
    ],
    "organizations": [
      "string"
    ],
    "persons": [
      "string"
    ],
    "sentimentScore": 0,
    "sentiments": [
      "string"
    ]
  },
  "template": "string",
  "templateId": "string",
  "text": "string",
  "timestamp": 0,
  "type": "string",
  "vccards": [
    {
      "addresses": [
        {
          "city": "string",
          "country": "string",
          "countryCode": "string",
          "state": "string",
          "street": "string",
          "type": "string",
          "uuid": "string",
          "zip": "string"
        }
      ],
      "dates": [
        {
          "date": "string",
          "label": "string",
          "type": "string"
        }
      ],
      "emails": [
        {
          "email": "string",
          "label": "string",
          "type": "string",
          "uuid": "string"
        }
      ],
      "ims": [
        {
          "service": "string",
          "userid": "string"
        }
      ],
      "locations": [
        {
          "address": "string",
          "latitude": "string",
          "longitude": "string",
          "name": "string",
          "url": "string"
        }
      ],
      "name": {
        "firstName": "string",
        "formattedName": "string",
        "lastName": "string",
        "middleName": "string"
      },
      "phones": [
        {
          "country": "string",
          "countryCallingCode": "string",
          "ext": "string",
          "label": "string",
          "nationalNumber": "string",
          "phone": "string",
          "type": "string",
          "uuid": "string",
          "whatsAppId": "string"
        }
      ],
      "urls": [
        {
          "label": "string",
          "type": "string",
          "url": "string",
          "uuid": "string"
        }
      ],
      "work": [
        {
          "company": "string",
          "department": "string",
          "label": "string",
          "title": "string"
        }
      ]
    }
  ]
}

ChatMessageDTO

Properties

Name	Type	Required	Restrictions	Description
action	string	true	none	none
attachments	[Attachment]	true	none	none
bulkSessionId	string	true	none	none
contact	ContactDTO	true	none	none
form	object	true	none	none
logs	[object]	true	none	none
messageId	string	true	none	none
messageIdExt	string	true	none	none
messageIdRef	string	true	none	none
messageIdResend	string	true	none	none
messageTrail	string	true	none	none
meta	object	true	none	none
name	string	true	none	none
options	object	true	none	none
referral	MessageReferral	true	none	none
replyId	string	true	none	none
replyIdExt	string	true	none	none
route	MessageRouter	true	none	none
sender	string	true	none	none
sessionId	string	true	none	none
stamps	object	true	none	none
» additionalProperties	integer(int64)	false	none	none
status	string	true	none	none
tags	TagDocument	true	none	none
template	string	true	none	none
templateId	string	true	none	none
text	string	true	none	none
timestamp	integer(int64)	true	none	none
type	string	true	none	none
vccards	[PBVCard]	true	none	none

ChatProfileDTO

{
  "code": "string",
  "contactId": "string",
  "email": "string",
  "id": "string",
  "labels": [
    {
      "format": "MM/DD/YY",
      "key": "CUSTOMER_TYPE",
      "name": "Customer Type",
      "type": "TEXT",
      "value": "Platinum"
    }
  ],
  "mobile": "string",
  "name": "string",
  "profileId": "string",
  "userId": "string"
}

ChatProfileDTO

Properties

Name	Type	Required	Restrictions	Description
code	string	true	none	none
contactId	string	true	none	none
email	string	true	none	none
id	string	true	none	none
labels	[CustomerLabel]	true	none	none
mobile	string	true	none	none
name	string	true	none	none
profileId	string	true	none	none
userId	string	true	none	none

ChronoScheduler

{
  "data": {},
  "endAt": "string",
  "interval": "string",
  "repeat": true,
  "repeatCount": 0,
  "startAt": "string",
  "taskId": "string",
  "topic": "string"
}

ChronoScheduler

Properties

Name	Type	Required	Restrictions	Description
data	object	true	none	none
endAt	string	true	none	none
interval	string	true	none	none
repeat	boolean	true	none	none
repeatCount	integer(int64)	true	none	none
startAt	string	true	none	none
taskId	string	true	none	none
topic	string	true	none	none

ClientApp

{
  "agentApp": true,
  "appHook": "string",
  "appHookFrwrd": "string",
  "appMode": "string",
  "appType": "string",
  "config": {},
  "feedbackApp": true,
  "forward": "string",
  "id": "string",
  "key": "string",
  "keyName": "string",
  "keyVersion": "string",
  "props": {},
  "queue": "string",
  "readOnly": true,
  "secret": {},
  "shared": true,
  "type": "string",
  "webhook": "string"
}

ClientApp

Properties

Name	Type	Required	Restrictions	Description
agentApp	boolean	true	none	none
appHook	string	true	none	none
appHookFrwrd	string	true	none	none
appMode	string	true	none	none
appType	string	true	none	none
config	object	true	none	none
feedbackApp	boolean	true	none	none
forward	string	true	none	none
id	string	true	none	none
key	string	true	none	none
keyName	string	true	none	none
keyVersion	string	true	none	none
props	object	true	none	none
queue	string	true	none	none
readOnly	boolean	true	none	none
secret	object	true	none	none
shared	boolean	true	none	none
type	string	true	none	none
webhook	string	true	none	none

CommonMsgContactCard

{
  "addresses": [
    {
      "city": "Menlo Park",
      "country": "United States",
      "country_code": "us",
      "state": "CA",
      "street": "1 Hacker Way",
      "type": "HOME",
      "zip": 94025
    }
  ],
  "birthday": "string",
  "emails": [
    {
      "email": "test@whatsapp.com",
      "type": "WORK"
    }
  ],
  "ims": [
    {
      "service": "FACEBOOK",
      "userid": "https://www.facebook.com"
    }
  ],
  "name": {
    "first_name": "John",
    "formatted_name": "John Smith",
    "last_name": "Smith"
  },
  "org": {
    "company": "WhatsApp",
    "department": "Design",
    "title": "Manager"
  },
  "phones": [
    {
      "phone": "+1 (940) 555-1234",
      "type": "HOME",
      "wa_id": 16505551234
    }
  ],
  "urls": [
    {
      "type": "WORK",
      "url": "https://www.facebook.com"
    }
  ]
}

CommonMsgContactCard

Properties

Name	Type	Required	Restrictions	Description
addresses	[OutBoundMsgContactAddress]	true	none	none
birthday	string	true	none	none
emails	[OutBoundMsgContactEmail]	true	none	none
ims	[OutBoundMsgContactSocial]	true	none	none
name	OutBoundMsgContactName	true	none	none
org	OutBoundMsgContactOrg	true	none	none
phones	[OutBoundMsgContactPhone]	true	none	none
urls	[OutBoundMsgContactUrl]	true	none	none

CommonMsgLocation

{
  "address": "1 Hacker Way, Menlo Park, CA, 94025",
  "latitude": 12.90909,
  "longitude": 6.90808,
  "name": "Main Building",
  "url": "Location URL"
}

CommonMsgLocation

Properties

Name	Type	Required	Restrictions	Description
address	string	true	none	Address Text
latitude	string	true	none	latitude
longitude	string	true	none	longitude
name	string	true	none	location-name
url	string	true	none	location-url

CommonMsgOptions

{
  "buttonDisplayScheme": "auto",
  "buttons": [
    {
      "action": "NAVIGATE",
      "code": "occupation",
      "desc": "What occupation you have",
      "label": "Occupation",
      "name": "string",
      "phone": "+91 9988776655",
      "type": "QUICK_REPLY",
      "uid": 806799978207096,
      "url": "http://url",
      "variable": "data.var_1"
    }
  ]
}

CommonMsgOptions

Properties

Name	Type	Required	Restrictions	Description
buttonDisplayScheme	string	true	none	Button Display Scheme
buttons	[TmplElement]	true	none	none

Enumerated Values

Property	Value
buttonDisplayScheme	auto
buttonDisplayScheme	list
buttonDisplayScheme	buttons

CommonTemplateMeta

{
  "code": "FEEDBACK",
  "data": {
    "amount": 10,
    "currency": "INR"
  },
  "id": "60d236c6142e53561cb7716c",
  "lang": "en_US",
  "linked": "string"
}

CommonTemplateMeta

Properties

Name	Type	Required	Restrictions	Description
code	string	false	none	Code of Template
data	object	false	none	Data will be used to resolve placeholders in template, in case of missing value blank will be attempted, Kindly note Template may be rejected in case it does not match the approved format
id	string	false	none	Unique Template Id
lang	string	false	none	Language of Template to pick
linked	string	true	none	none

CompanyVarsConfigDoc

{
  "description": "string",
  "disabled": true,
  "domain": "string",
  "empty": true,
  "group": "string",
  "id": "string",
  "key": "string",
  "missing": true,
  "present": true,
  "primary": true,
  "server": "string",
  "shared": true,
  "type": "string",
  "value": {}
}

CompanyVarsConfigDoc

Properties

Name	Type	Required	Restrictions	Description
description	string	true	none	none
disabled	boolean	true	none	none
domain	string	true	none	none
empty	boolean	true	none	none
group	string	true	none	none
id	string	true	none	none
key	string	true	none	none
missing	boolean	true	none	none
present	boolean	true	none	none
primary	boolean	true	none	none
server	string	true	none	none
shared	boolean	true	none	none
type	string	true	none	none
value	object	true	none	none

ContactBusinessProfile

{
  "email": "abc@xyz.com",
  "name": "John Doe",
  "phone": 919988776655,
  "profileId": "C34567"
}

ContactBusinessProfile

Properties

Name	Type	Required	Restrictions	Description
email	string	false	none	Email Id collected from Business
name	string	false	none	Name collected from Business
phone	string	false	none	Mobile Number collected from Business
profileId	string	false	none	Unique Id assigned to Contact by Core Business Application

ContactDTO

{
  "channelType": "string",
  "contactId": "wa919876543210",
  "contactType": "string",
  "country": "string",
  "createdBy": "string",
  "createdStamp": 0,
  "csid": "string",
  "email": "John.Doe@company.co",
  "emailVerified": true,
  "filters": [
    {
      "property1": {},
      "property2": {}
    }
  ],
  "firstInBoundStamp": 0,
  "firstOutBoundStamp": 0,
  "keymap": [
    {
      "property1": "string",
      "property2": "string"
    }
  ],
  "labelId": [
    "string"
  ],
  "lane": "string",
  "lastInBoundStamp": 0,
  "lastOptInStamp": 0,
  "lastOutBoundStamp": 0,
  "lastPushStamp": 0,
  "lastReplyStamp": 0,
  "name": "John Doe",
  "phone": 919876543210,
  "phoneVerified": true,
  "prefix": "string",
  "profile": {
    "code": "string",
    "contactId": "string",
    "email": "string",
    "id": "string",
    "labels": [
      {
        "format": "MM/DD/YY",
        "key": "CUSTOMER_TYPE",
        "name": "Customer Type",
        "type": "TEXT",
        "value": "Platinum"
      }
    ],
    "mobile": "string",
    "name": "string",
    "profileId": "string",
    "userId": "string"
  },
  "profilePic": "string",
  "sessionId": "string",
  "tenant": "string",
  "userid": "string"
}

ContactDTO

Properties

Name	Type	Required	Restrictions	Description
channelType	string	true	none	none
contactId	string	false	none	none
contactType	string	true	none	none
country	string	true	none	none
createdBy	string	true	none	none
createdStamp	integer(int64)	true	none	none
csid	string	true	none	none
email	string	false	none	none
emailVerified	boolean	true	none	none
filters	[Map_string_object_]	true	none	none
firstInBoundStamp	integer(int64)	true	none	none
firstOutBoundStamp	integer(int64)	true	none	none
keymap	[Map_string_string_]	true	none	none
labelId	[string]	true	none	none
lane	string	true	none	none
lastInBoundStamp	integer(int64)	true	none	none
lastOptInStamp	integer(int64)	true	none	none
lastOutBoundStamp	integer(int64)	true	none	none
lastPushStamp	integer(int64)	true	none	none
lastReplyStamp	integer(int64)	true	none	none
name	string	false	none	none
phone	string	false	none	none
phoneVerified	boolean	true	none	none
prefix	string	true	none	none
profile	ChatProfileDTO	true	none	none
profilePic	string	true	none	none
sessionId	string	true	none	none
tenant	string	true	none	none
userid	string	true	none	none

ContactInfoUpdate

{
  "email": "abc@xyz.com",
  "labels": [
    {
      "format": "MM/DD/YY",
      "key": "CUSTOMER_TYPE",
      "name": "Customer Type",
      "type": "TEXT",
      "value": "Platinum"
    }
  ],
  "mobile": 919988776655,
  "name": "John Doe",
  "profileId": "C34567"
}

ContactInfoUpdate

Properties

Name	Type	Required	Restrictions	Description
email	string	false	none	EmailId if to be changed
labels	[CustomerLabel]	false	none	Additional Labels
mobile	string	false	none	Mobile Number if to be changed
name	string	false	none	Name if to be Channel
profileId	string	false	none	Unique Id assigned to Contact by Core Business Application

ContactMeta

{
  "channelType": "string",
  "contactId": "wa919876543210",
  "contactType": "string",
  "country": "string",
  "csid": "string",
  "email": "John.Doe@company.co",
  "filters": [
    {
      "property1": {},
      "property2": {}
    }
  ],
  "keymap": [
    {
      "property1": "string",
      "property2": "string"
    }
  ],
  "lane": "string",
  "name": "John Doe",
  "phone": 919876543210,
  "prefix": "string",
  "tenant": "string",
  "userid": "string"
}

ContactMeta

Properties

Name	Type	Required	Restrictions	Description
channelType	string	true	none	none
contactId	string	false	none	none
contactType	string	true	none	none
country	string	true	none	none
csid	string	true	none	none
email	string	false	none	none
filters	[Map_string_object_]	true	none	none
keymap	[Map_string_string_]	true	none	none
lane	string	true	none	none
name	string	false	none	none
phone	string	false	none	none
prefix	string	true	none	none
tenant	string	true	none	none
userid	string	true	none	none

ContactPrefsUpdate

{
  "contactId": "fb:12121212121",
  "lang": "en_US"
}

ContactPrefsUpdate

Properties

Name	Type	Required	Restrictions	Description
contactId	string	true	none	Contact to update
lang	string	true	none	Language to set

Contactable

{
  "channelType": "string",
  "contactId": "string",
  "contactType": "string",
  "csid": "string",
  "email": "string",
  "lane": "string",
  "name": "string",
  "phone": "string"
}

Contactable

Properties

Name	Type	Required	Restrictions	Description
channelType	string	true	none	none
contactId	string	true	none	none
contactType	string	true	none	none
csid	string	true	none	none
email	string	true	none	none
lane	string	true	none	none
name	string	true	none	none
phone	string	true	none	none

CustomerLabel

{
  "format": "MM/DD/YY",
  "key": "CUSTOMER_TYPE",
  "name": "Customer Type",
  "type": "TEXT",
  "value": "Platinum"
}

CustomerLabel

Properties

Name	Type	Required	Restrictions	Description
format	string	false	none	Data Format
key	string	true	none	Unique LabelType
name	string	false	none	Display LabelType, Labels with same name will be grouped together, if not provided key will be used instead
type	string	false	none	Type of Label
value	object	true	none	Value of Label Value

Enumerated Values

Property	Value
format	MM/DD/YY
type	TEXT
type	DATE
type	NUMBER
type	LIST

DigitalEventDto

{
  "eventName": "CUSTOMER_CREATED",
  "id": 1234567,
  "links": [
    {
      "linkName": "string",
      "linkType": "string",
      "linkValue": "string"
    }
  ]
}

DigitalEventDto

Properties

Name	Type	Required	Restrictions	Description
eventName	string	true	none	Event Name and action
id	string	true	none	Unique Id assigined by event
links	[DigitalObjectLink]	true	none	none

DigitalObjectDto

{
  "data": {},
  "id": "string",
  "links": [
    {
      "linkName": "string",
      "linkType": "string",
      "linkValue": "string"
    }
  ],
  "type": "string"
}

DigitalObjectDto

Properties

Name	Type	Required	Restrictions	Description
data	object	true	none	none
id	string	true	none	none
links	[DigitalObjectLink]	true	none	none
type	string	true	none	none

DigitalObjectLink

{
  "linkName": "string",
  "linkType": "string",
  "linkValue": "string"
}

DigitalObjectLink

Properties

Name	Type	Required	Restrictions	Description
linkName	string	true	none	none
linkType	string	true	none	none
linkValue	string	true	none	none

FormReply

{
  "reply_desc": "string",
  "reply_id": "ACCEPT",
  "reply_json": {},
  "reply_title": "I Accept"
}

FormReply

Properties

Name	Type	Required	Restrictions	Description
reply_desc	string	true	none	Button Description
reply_id	string	true	none	Button Code
reply_json	object	true	none	JSON Collection of all input selections by customer in form
reply_title	string	true	none	Button Title

HSMTemplateDoc

{
  "approved": [
    {
      "channelId": "string",
      "status": "string",
      "templateId": "string"
    }
  ],
  "attachments": [
    {
      "attachmentId": "23m234233232323",
      "drive": "Drive02",
      "mediaCaption": "Transaction Receipt",
      "mediaCode": "ABC_PROMO",
      "mediaId": "23m234233232323",
      "mediaIdExt": "23m234233232323ext",
      "mediaIdInline": "23m234233232323inline",
      "mediaMimeType": "image/png",
      "mediaName": "TransactionReceipt.pdf",
      "mediaSrc": "https://client.service.com/docs/media/12.png",
      "mediaSubType": "IMAGE",
      "mediaTemplate": "Hi <b>John</b>, this is your <i>image</i>",
      "mediaTemplateStyle": "background-color:white;width:400px;min-height:200px",
      "mediaType": "IMAGE",
      "mediaURL": "https://client.service.com/docs/media/12.png"
    }
  ],
  "body": "string",
  "category": "string",
  "categoryType": "string",
  "code": "string",
  "contactType": "string",
  "createdBy": "string",
  "createdStamp": 0,
  "desc": "string",
  "footer": "string",
  "formatType": "string",
  "header": "string",
  "id": "string",
  "lang": "string",
  "meta": {},
  "model": {},
  "name": "string",
  "options": {},
  "template": "string",
  "title": "string"
}

HSMTemplateDoc

Properties

Name	Type	Required	Restrictions	Description
approved	[ApprovedChannels]	true	none	none
attachments	[Attachment]	true	none	none
body	string	true	none	none
category	string	true	none	none
categoryType	string	true	none	none
code	string	true	none	none
contactType	string	true	none	none
createdBy	string	true	none	none
createdStamp	integer(int64)	true	none	none
desc	string	true	none	none
footer	string	true	none	none
formatType	string	true	none	none
header	string	true	none	none
id	string	true	none	none
lang	string	true	none	none
meta	object	true	none	none
model	object	true	none	none
name	string	true	none	none
options	object	true	none	none
template	string	true	none	none
title	string	true	none	none

InBoundAction

{
  "actionCode": "SEND_INVOICE"
}

InBoundAction

Properties

Name	Type	Required	Restrictions	Description
actionCode	string	true	none	Action Triggered by Agent/Service

InBoundContact

{
  "businessProfile": {
    "email": "abc@xyz.com",
    "name": "John Doe",
    "phone": 919988776655,
    "profileId": "C34567"
  },
  "channelId": "wa360:919988776655",
  "contactId": 1234567,
  "contactType": "WHATSAPP",
  "csid": "91YOURNUMBER",
  "lane": 919999998888,
  "profile": {
    "email": "abc@xyz.com",
    "name": "John Doe",
    "phone": 919988776655
  }
}

InBoundContact

Properties

Name	Type	Required	Restrictions	Description
businessProfile	ContactBusinessProfile	true	none	none
channelId	string	true	none	Channel for message
contactId	string	true	none	Unique Id assigined to user by Service
contactType	string	true	none	Contact Type
csid	string	false	none	Channel Specific ID
lane	string	true	none	Contact Used by User while sending messageeg your business number or email address
profile	InBoundContactProfile	true	none	none

Enumerated Values

Property	Value
contactType	SMS
contactType	OA
contactType	EMAIL
contactType	WHATSAPP
contactType	PUSH
contactType	FACEBOOK
contactType	TELEGRAM
contactType	WEBSITE
contactType	TWITTER
contactType	INSTAGRAM
contactType	DUMMY
contactType	EMPTY

InBoundContactProfile

{
  "email": "abc@xyz.com",
  "name": "John Doe",
  "phone": 919988776655
}

InBoundContactProfile

Properties

Name	Type	Required	Restrictions	Description
email	string	false	none	Email Id collected from Channel
name	string	false	none	Name collected from Channel
phone	string	false	none	Mobile Number collected from Channel

InBoundEvent

{
  "checksum": "string",
  "contact": {
    "channelType": "string",
    "contactId": "string",
    "contactType": "string",
    "csid": "string",
    "email": "string",
    "lane": "string",
    "name": "string",
    "phone": "string"
  },
  "contactId": "string",
  "eventCode": "SESSION_ROUTED",
  "eventId": "string",
  "messageId": "string",
  "route": {
    "queueCode": "string",
    "routerId": "string",
    "sendMode": "string",
    "senderApp": "string",
    "senderCode": "string",
    "senderType": "string"
  },
  "session": {
    "agent": "string",
    "bot": "string",
    "dept": "string",
    "firstMessage": true,
    "initMessage": true,
    "mode": "string",
    "queue": "string",
    "resolved": true,
    "routingId": "string",
    "sessionStamp": 0,
    "ticketHash": "string"
  },
  "sessionAssigned": {
    "newAgent": "string",
    "newBot": "string",
    "newDept": "string",
    "oldAgent": "string",
    "oldBot": "string",
    "oldDept": "string"
  },
  "sessionId": "string",
  "sessionRouted": {
    "params": {},
    "routingId": "string",
    "sessionStart": true,
    "sourceQueue": "string",
    "targetQueue": "string"
  },
  "trace": [
    {}
  ],
  "type": "INBOUND"
}

InBoundEvent

Properties

Name	Type	Required	Restrictions	Description
checksum	string	true	none	none
contact	Contactable	true	none	none
contactId	string	true	none	none
eventCode	string	true	none	Event Triggered by App/Service
eventId	string	true	none	none
messageId	string	true	none	none
route	MessageRouter	true	none	none
session	MessageSession	true	none	none
sessionAssigned	SessionAssigned	true	none	none
sessionId	string	true	none	none
sessionRouted	SessionRouted	true	none	none
trace	[object]	true	none	none
type	string	true	none	Bound Type of Event Triggered by App/Service

Enumerated Values

Property	Value
type	INBOUND
type	OUTBOUND
type	ACTION

InBoundMeta

{
  "appCode": "my_bot",
  "appId": "61ec7d9c2ce85742b201c5ab",
  "appMode": "WEBHOOK",
  "appType": "FEEDBACK_V2",
  "debug": true,
  "domain": "alex",
  "server": "server.com"
}

InBoundMeta

Properties

Name	Type	Required	Restrictions	Description
appCode	string	false	none	Client App Queue Code if webhook is set for an App
appId	string	false	none	Client App Id if webhook is set for an App
appMode	string	false	none	Client App mode
appType	string	false	none	Client App Type
debug	boolean	true	none	none
domain	string	true	none	your domain name
server	string	true	none	Server as per Enviroment

Enumerated Values

Property	Value
appMode	AGENT
appMode	BOT
appMode	SCRIPTUS
appMode	PUSH
appMode	WEBHOOK
appMode	NONE
appType	FEEDBACK_V2
appType	BOTFLOW
appType	APP_SCRIPT
appType	BOT
appType	FAQ
appType	DEFAULT

InBoundMsg

{
  "attachments": [
    {
      "caption": "document-caption",
      "filename": "document-filename",
      "id": 2121212,
      "link": "http(s)://link-to-media-file-url",
      "linkSecure": "https://link-to-media-file-url",
      "mime_type": "video/mp4",
      "sha256": "m3232kaoe4belrr",
      "type": "image"
    }
  ],
  "audio": {
    "caption": "document-caption",
    "filename": "document-filename",
    "id": 2121212,
    "link": "http(s)://link-to-media-file-url",
    "linkSecure": "https://link-to-media-file-url",
    "mime_type": "video/mp4",
    "sha256": "m3232kaoe4belrr",
    "type": "image"
  },
  "contactId": "wa919988776655_918828218374",
  "document": {
    "caption": "document-caption",
    "filename": "document-filename",
    "id": 2121212,
    "link": "http(s)://link-to-media-file-url",
    "linkSecure": "https://link-to-media-file-url",
    "mime_type": "video/mp4",
    "sha256": "m3232kaoe4belrr",
    "type": "image"
  },
  "form": {
    "reply_desc": "string",
    "reply_id": "ACCEPT",
    "reply_json": {},
    "reply_title": "I Accept"
  },
  "from": 919988776655,
  "id": 1234567,
  "image": {
    "caption": "document-caption",
    "filename": "document-filename",
    "id": 2121212,
    "link": "http(s)://link-to-media-file-url",
    "linkSecure": "https://link-to-media-file-url",
    "mime_type": "video/mp4",
    "sha256": "m3232kaoe4belrr",
    "type": "image"
  },
  "location": {
    "address": "1 Hacker Way, Menlo Park, CA, 94025",
    "latitude": 12.90909,
    "longitude": 6.90808,
    "name": "Main Building",
    "url": "Location URL"
  },
  "messageIdExt": 1234567,
  "originalMessage": {},
  "referral": {
    "body": "string",
    "bulkdId": "string",
    "imageUrl": "string",
    "info": {},
    "mediaType": "string",
    "mediaUrl": "string",
    "messageId": "string",
    "messageIdExt": "string",
    "sourceCategory": "feedback",
    "sourceId": "string",
    "sourceType": "feedback",
    "sourceUrl": "string",
    "thumbUrl": "string",
    "title": "string"
  },
  "session": {
    "assignedToAgent": "SUPPORT",
    "assignedToDept": "SUPPORT",
    "routingId": "xsds34434-323-232",
    "sessionId": "xsds34434"
  },
  "tags": {
    "categories": [
      "string"
    ],
    "cities": [
      "string"
    ],
    "countries": [
      "string"
    ],
    "langs": [
      "string"
    ],
    "locations": [
      "string"
    ],
    "organizations": [
      "string"
    ],
    "persons": [
      "string"
    ],
    "sentimentScore": 0,
    "sentiments": [
      "string"
    ]
  },
  "text": {
    "body": "your-text-message-content",
    "type": "image"
  },
  "timestamp": 156753339076,
  "type": "text",
  "video": {
    "caption": "document-caption",
    "filename": "document-filename",
    "id": 2121212,
    "link": "http(s)://link-to-media-file-url",
    "linkSecure": "https://link-to-media-file-url",
    "mime_type": "video/mp4",
    "sha256": "m3232kaoe4belrr",
    "type": "image"
  },
  "voice": {
    "caption": "document-caption",
    "filename": "document-filename",
    "id": 2121212,
    "link": "http(s)://link-to-media-file-url",
    "linkSecure": "https://link-to-media-file-url",
    "mime_type": "video/mp4",
    "sha256": "m3232kaoe4belrr",
    "type": "image"
  }
}

InBoundMsg

Properties

Name	Type	Required	Restrictions	Description
attachments	[InBoundMsgMedia]	true	none	none
audio	InBoundMsgMedia	true	none	none
contactId	string	true	none	Unique Contact Id of user
document	InBoundMsgMedia	true	none	none
form	FormReply	true	none	none
from	string	true	none	Contact of user
id	string	true	none	Unique Message Id assigined by Service
image	InBoundMsgMedia	true	none	none
location	CommonMsgLocation	true	none	none
messageIdExt	string	true	none	Unique Message Id assigined by Channel if any
originalMessage	object	true	none	Original Message sent by Channel : only if modified/error by service
referral	MessageReferral	true	none	none
session	MsgSession	true	none	none
tags	TagDocument	true	none	none
text	InBoundMsgText	true	none	none
timestamp	integer(int64)	true	none	message-timestamp
type	string	true	none	message-type
video	InBoundMsgMedia	true	none	none
voice	InBoundMsgMedia	true	none	none

Enumerated Values

Property	Value
type	audio
type	document
type	image
type	location
type	system
type	text
type	video
type	voice

InBoundMsgMedia

{
  "caption": "document-caption",
  "filename": "document-filename",
  "id": 2121212,
  "link": "http(s)://link-to-media-file-url",
  "linkSecure": "https://link-to-media-file-url",
  "mime_type": "video/mp4",
  "sha256": "m3232kaoe4belrr",
  "type": "image"
}

InBoundMsgMedia

Properties

Name	Type	Required	Restrictions	Description
caption	string	false	none	The provided caption for the media.
filename	string	false	none	Filename on the sender’s device.
id	string	true	none	ID of the media
link	string	true	none	link-to-file
linkSecure	string	true	none	secure-link-to-file
mime_type	string	true	none	Mime type of the media.
sha256	string	true	none	checksum
type	string	true	none	Message Type

InBoundMsgStatus

{
  "contact": {
    "businessProfile": {
      "email": "abc@xyz.com",
      "name": "John Doe",
      "phone": 919988776655,
      "profileId": "C34567"
    },
    "channelId": "wa360:919988776655",
    "contactId": 1234567,
    "contactType": "WHATSAPP",
    "csid": "91YOURNUMBER",
    "lane": 919999998888,
    "profile": {
      "email": "abc@xyz.com",
      "name": "John Doe",
      "phone": 919988776655
    }
  },
  "contactId": "wa919988776655_918828218374",
  "errors": [
    {
      "code": 470,
      "details": "string",
      "href": "https://developers.facebook.com/docs/whatsapp/api/errors#error",
      "title": "Failed to send message because you are outside the support window for freeform messages to this user. Please use a valid HSM notification or reconsider."
    }
  ],
  "id": 1234567,
  "messageIdExt": 1234567,
  "status": "DLVRD",
  "timestamp": 156753339076
}

InBoundMsgStatus

Properties

Name	Type	Required	Restrictions	Description
contact	InBoundContact	true	none	none
contactId	string	true	none	Unique Contact Id of user
errors	[MessageReportError]	true	none	none
id	string	true	none	Unique Message Id assigined by Service
messageIdExt	string	true	none	Unique Message Id assigined by Channel if any
status	string	true	none	latest status shortcode of message
timestamp	integer(int64)	true	none	message-timestamp

Enumerated Values

Property	Value
status	READ
status	DLVRD
status	SENT
status	FAILD
status	DELTD

InBoundMsgText

{
  "body": "your-text-message-content",
  "type": "image"
}

InBoundMsgText

Properties

Name	Type	Required	Restrictions	Description
body	string	true	none	Message Text
type	string	true	none	Message Type

InBoundWrapper

{
  "actions": [
    {
      "actionCode": "SEND_INVOICE"
    }
  ],
  "contacts": [
    {
      "businessProfile": {
        "email": "abc@xyz.com",
        "name": "John Doe",
        "phone": 919988776655,
        "profileId": "C34567"
      },
      "channelId": "wa360:919988776655",
      "contactId": 1234567,
      "contactType": "WHATSAPP",
      "csid": "91YOURNUMBER",
      "lane": 919999998888,
      "profile": {
        "email": "abc@xyz.com",
        "name": "John Doe",
        "phone": 919988776655
      }
    }
  ],
  "events": [
    {
      "checksum": "string",
      "contact": {
        "channelType": "string",
        "contactId": "string",
        "contactType": "string",
        "csid": "string",
        "email": "string",
        "lane": "string",
        "name": "string",
        "phone": "string"
      },
      "contactId": "string",
      "eventCode": "SESSION_ROUTED",
      "eventId": "string",
      "messageId": "string",
      "route": {
        "queueCode": "string",
        "routerId": "string",
        "sendMode": "string",
        "senderApp": "string",
        "senderCode": "string",
        "senderType": "string"
      },
      "session": {
        "agent": "string",
        "bot": "string",
        "dept": "string",
        "firstMessage": true,
        "initMessage": true,
        "mode": "string",
        "queue": "string",
        "resolved": true,
        "routingId": "string",
        "sessionStamp": 0,
        "ticketHash": "string"
      },
      "sessionAssigned": {
        "newAgent": "string",
        "newBot": "string",
        "newDept": "string",
        "oldAgent": "string",
        "oldBot": "string",
        "oldDept": "string"
      },
      "sessionId": "string",
      "sessionRouted": {
        "params": {},
        "routingId": "string",
        "sessionStart": true,
        "sourceQueue": "string",
        "targetQueue": "string"
      },
      "trace": [
        {}
      ],
      "type": "INBOUND"
    }
  ],
  "messages": [
    {
      "attachments": [
        {
          "caption": "document-caption",
          "filename": "document-filename",
          "id": 2121212,
          "link": "http(s)://link-to-media-file-url",
          "linkSecure": "https://link-to-media-file-url",
          "mime_type": "video/mp4",
          "sha256": "m3232kaoe4belrr",
          "type": "image"
        }
      ],
      "audio": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      },
      "contactId": "wa919988776655_918828218374",
      "document": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      },
      "form": {
        "reply_desc": "string",
        "reply_id": "ACCEPT",
        "reply_json": {},
        "reply_title": "I Accept"
      },
      "from": 919988776655,
      "id": 1234567,
      "image": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      },
      "location": {
        "address": "1 Hacker Way, Menlo Park, CA, 94025",
        "latitude": 12.90909,
        "longitude": 6.90808,
        "name": "Main Building",
        "url": "Location URL"
      },
      "messageIdExt": 1234567,
      "originalMessage": {},
      "referral": {
        "body": "string",
        "bulkdId": "string",
        "imageUrl": "string",
        "info": {},
        "mediaType": "string",
        "mediaUrl": "string",
        "messageId": "string",
        "messageIdExt": "string",
        "sourceCategory": "feedback",
        "sourceId": "string",
        "sourceType": "feedback",
        "sourceUrl": "string",
        "thumbUrl": "string",
        "title": "string"
      },
      "session": {
        "assignedToAgent": "SUPPORT",
        "assignedToDept": "SUPPORT",
        "routingId": "xsds34434-323-232",
        "sessionId": "xsds34434"
      },
      "tags": {
        "categories": [
          "string"
        ],
        "cities": [
          "string"
        ],
        "countries": [
          "string"
        ],
        "langs": [
          "string"
        ],
        "locations": [
          "string"
        ],
        "organizations": [
          "string"
        ],
        "persons": [
          "string"
        ],
        "sentimentScore": 0,
        "sentiments": [
          "string"
        ]
      },
      "text": {
        "body": "your-text-message-content",
        "type": "image"
      },
      "timestamp": 156753339076,
      "type": "text",
      "video": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      },
      "voice": {
        "caption": "document-caption",
        "filename": "document-filename",
        "id": 2121212,
        "link": "http(s)://link-to-media-file-url",
        "linkSecure": "https://link-to-media-file-url",
        "mime_type": "video/mp4",
        "sha256": "m3232kaoe4belrr",
        "type": "image"
      }
    }
  ],
  "meta": {
    "appCode": "my_bot",
    "appId": "61ec7d9c2ce85742b201c5ab",
    "appMode": "WEBHOOK",
    "appType": "FEEDBACK_V2",
    "debug": true,
    "domain": "alex",
    "server": "server.com"
  },
  "statuses": [
    {
      "contact": {
        "businessProfile": {
          "email": "abc@xyz.com",
          "name": "John Doe",
          "phone": 919988776655,
          "profileId": "C34567"
        },
        "channelId": "wa360:919988776655",
        "contactId": 1234567,
        "contactType": "WHATSAPP",
        "csid": "91YOURNUMBER",
        "lane": 919999998888,
        "profile": {
          "email": "abc@xyz.com",
          "name": "John Doe",
          "phone": 919988776655
        }
      },
      "contactId": "wa919988776655_918828218374",
      "errors": [
        {
          "code": 470,
          "details": "string",
          "href": "https://developers.facebook.com/docs/whatsapp/api/errors#error",
          "title": "Failed to send message because you are outside the support window for freeform messages to this user. Please use a valid HSM notification or reconsider."
        }
      ],
      "id": 1234567,
      "messageIdExt": 1234567,
      "status": "DLVRD",
      "timestamp": 156753339076
    }
  ],
  "type": "message"
}

InBoundWrapper

Properties

Name	Type	Required	Restrictions	Description
actions	[InBoundAction]	true	none	none
contacts	[InBoundContact]	true	none	none
events	[InBoundEvent]	true	none	none
messages	[InBoundMsg]	true	none	none
meta	InBoundMeta	true	none	none
statuses	[InBoundMsgStatus]	true	none	none
type	string	true	none	Type of Event

Enumerated Values

Property	Value
type	messages
type	actions
type	events
type	statuses

MapModel

{
  "first": {}
}

MapModel

Properties

Name	Type	Required	Restrictions	Description
first	object	true	none	none

MessagePrompt

{
  "messageId": "string",
  "pageIndex": 0,
  "type": "string"
}

MessagePrompt

Properties

Name	Type	Required	Restrictions	Description
messageId	string	true	none	none
pageIndex	integer(int32)	true	none	none
type	string	true	none	none

MessageReferral

{
  "body": "string",
  "bulkdId": "string",
  "imageUrl": "string",
  "info": {},
  "mediaType": "string",
  "mediaUrl": "string",
  "messageId": "string",
  "messageIdExt": "string",
  "sourceCategory": "feedback",
  "sourceId": "string",
  "sourceType": "feedback",
  "sourceUrl": "string",
  "thumbUrl": "string",
  "title": "string"
}

MessageReferral

Properties

Name	Type	Required	Restrictions	Description
body	string	true	none	none
bulkdId	string	true	none	none
imageUrl	string	true	none	none
info	object	true	none	none
mediaType	string	true	none	none
mediaUrl	string	true	none	none
messageId	string	true	none	none
messageIdExt	string	true	none	none
sourceCategory	string	true	none	Category of Referral Source
sourceId	string	true	none	none
sourceType	string	true	none	Type of Referral Source
sourceUrl	string	true	none	none
thumbUrl	string	true	none	none
title	string	true	none	none

Enumerated Values

Property	Value
sourceCategory	message
sourceCategory	social
sourceCategory	ads
sourceCategory	campaign
sourceType	inbound
sourceType	outbound
sourceType	feedback
sourceType	story
sourceType	post

MessageReportError

{
  "code": 470,
  "details": "string",
  "href": "https://developers.facebook.com/docs/whatsapp/api/errors#error",
  "title": "Failed to send message because you are outside the support window for freeform messages to this user. Please use a valid HSM notification or reconsider."
}

MessageReportError

Properties

Name	Type	Required	Restrictions	Description
code	string	true	none	Error code.
details	string	false	none	Error details provided, if available/applicable
href	string	false	none	Location for error detail
title	string	true	none	Error code

MessageRouter

{
  "queueCode": "string",
  "routerId": "string",
  "sendMode": "string",
  "senderApp": "string",
  "senderCode": "string",
  "senderType": "string"
}

MessageRouter

Properties

Name	Type	Required	Restrictions	Description
queueCode	string	true	none	none
routerId	string	true	none	none
sendMode	string	true	none	none
senderApp	string	true	none	none
senderCode	string	true	none	none
senderType	string	true	none	none

MessageSession

{
  "agent": "string",
  "bot": "string",
  "dept": "string",
  "firstMessage": true,
  "initMessage": true,
  "mode": "string",
  "queue": "string",
  "resolved": true,
  "routingId": "string",
  "sessionStamp": 0,
  "ticketHash": "string"
}

MessageSession

Properties

Name	Type	Required	Restrictions	Description
agent	string	true	none	none
bot	string	true	none	none
dept	string	true	none	none
firstMessage	boolean	true	none	none
initMessage	boolean	true	none	none
mode	string	true	none	none
queue	string	true	none	none
resolved	boolean	true	none	none
routingId	string	true	none	none
sessionStamp	integer(int64)	true	none	none
ticketHash	string	true	none	none

MsgChannel

{
  "channelId": "wa360:918828218374",
  "contactType": "WHATSAPP",
  "lane": 919999998888,
  "name": "Customer Support"
}

MsgChannel

Properties

Name	Type	Required	Restrictions	Description
channelId	string	true	none	Channel used
contactType	string	true	none	Contact Type
lane	string	true	none	Contact Used by User while sending messageeg your business number or email address
name	string	true	none	Channel name set in configuration

Enumerated Values

Property	Value
contactType	SMS
contactType	OA
contactType	EMAIL
contactType	WHATSAPP
contactType	PUSH
contactType	FACEBOOK
contactType	TELEGRAM
contactType	WEBSITE
contactType	TWITTER
contactType	INSTAGRAM
contactType	DUMMY
contactType	EMPTY

MsgSession

{
  "assignedToAgent": "SUPPORT",
  "assignedToDept": "SUPPORT",
  "routingId": "xsds34434-323-232",
  "sessionId": "xsds34434"
}

MsgSession

Properties

Name	Type	Required	Restrictions	Description
assignedToAgent	string	true	none	Message Assignment If Any
assignedToDept	string	true	none	Message Assignment If Any
routingId	string	true	none	RoutingId
sessionId	string	true	none	SessionId

OutBoundContact

{
  "contactId": "string",
  "email": "string",
  "name": "string",
  "phone": "string"
}

OutBoundContact

Properties

Name	Type	Required	Restrictions	Description
contactId	string	true	none	Contact Id is unique id for any contact, you will recieve it in Inbound.contact
email	string	true	none	Email Address for email message.
name	string	true	none	Name of to be used will, override the name in message
phone	string	true	none	Phone in caseo of SMS/WHATSAPP

OutBoundMsg

{
  "audio": {
    "caption": "your-video-caption",
    "filename": "your-video-caption",
    "link": "http(s)://the-url"
  },
  "channelId": "91SERVICENUMBER",
  "contacts": [
    {
      "addresses": [
        {
          "city": "Menlo Park",
          "country": "United States",
          "country_code": "us",
          "state": "CA",
          "street": "1 Hacker Way",
          "type": "HOME",
          "zip": 94025
        }
      ],
      "birthday": "string",
      "emails": [
        {
          "email": "test@whatsapp.com",
          "type": "WORK"
        }
      ],
      "ims": [
        {
          "service": "FACEBOOK",
          "userid": "https://www.facebook.com"
        }
      ],
      "name": {
        "first_name": "John",
        "formatted_name": "John Smith",
        "last_name": "Smith"
      },
      "org": {
        "company": "WhatsApp",
        "department": "Design",
        "title": "Manager"
      },
      "phones": [
        {
          "phone": "+1 (940) 555-1234",
          "type": "HOME",
          "wa_id": 16505551234
        }
      ],
      "urls": [
        {
          "type": "WORK",
          "url": "https://www.facebook.com"
        }
      ]
    }
  ],
  "document": {
    "caption": "your-video-caption",
    "filename": "your-video-caption",
    "link": "http(s)://the-url"
  },
  "image": {
    "caption": "your-video-caption",
    "filename": "your-video-caption",
    "link": "http(s)://the-url"
  },
  "location": {
    "address": "1 Hacker Way, Menlo Park, CA, 94025",
    "latitude": 12.90909,
    "longitude": 6.90808,
    "name": "Main Building",
    "url": "Location URL"
  },
  "mask": false,
  "messageIdResend": "gBEGkYiEB1VXAglK1ZEqA1YKPrU",
  "options": {
    "buttonDisplayScheme": "auto",
    "buttons": [
      {
        "action": "NAVIGATE",
        "code": "occupation",
        "desc": "What occupation you have",
        "label": "Occupation",
        "name": "string",
        "phone": "+91 9988776655",
        "type": "QUICK_REPLY",
        "uid": 806799978207096,
        "url": "http://url",
        "variable": "data.var_1"
      }
    ]
  },
  "template": {
    "code": "FEEDBACK",
    "data": {
      "amount": 10,
      "currency": "INR"
    },
    "id": "60d236c6142e53561cb7716c",
    "lang": "en_US",
    "linked": "string"
  },
  "text": {
    "body": "your-text-message-content"
  },
  "to": {
    "contactId": "string",
    "email": "string",
    "name": "string",
    "phone": "string"
  },
  "type": "text",
  "video": {
    "caption": "your-video-caption",
    "filename": "your-video-caption",
    "link": "http(s)://the-url"
  }
}

OutBoundMsg

Properties

Name	Type	Required	Restrictions	Description
audio	OutBoundMsgMedia	false	none	none
channelId	string	true	none	The ID that identifies the channel over which the message should be sent.
contacts	[CommonMsgContactCard]	true	none	none
document	OutBoundMsgMedia	false	none	none
image	OutBoundMsgMedia	false	none	none
location	CommonMsgLocation	true	none	none
mask	boolean	true	none	Mask the outgoing message data
messageIdResend	string	false	none	Messsage to be resent
options	CommonMsgOptions	false	none	none
template	CommonTemplateMeta	false	none	none
text	OutBoundMsgText	false	none	none
to	OutBoundContact	true	none	none
type	string	true	none	message-type
video	OutBoundMsgMedia	false	none	none

Enumerated Values

Property	Value
type	audio
type	document
type	image
type	location
type	system
type	text
type	video
type	voice
type	contacts
type	template
type	optin
type	optout

OutBoundMsgContactAddress

{
  "city": "Menlo Park",
  "country": "United States",
  "country_code": "us",
  "state": "CA",
  "street": "1 Hacker Way",
  "type": "HOME",
  "zip": 94025
}

OutBoundMsgContactAddress

Properties

Name	Type	Required	Restrictions	Description
city	string	true	none	none
country	string	true	none	none
country_code	string	true	none	none
state	string	true	none	none
street	string	true	none	none
type	string	true	none	none
zip	string	true	none	none

OutBoundMsgContactEmail

{
  "email": "test@whatsapp.com",
  "type": "WORK"
}

OutBoundMsgContactEmail

Properties

Name	Type	Required	Restrictions	Description
email	string	true	none	none
type	string	true	none	none

OutBoundMsgContactName

{
  "first_name": "John",
  "formatted_name": "John Smith",
  "last_name": "Smith"
}

OutBoundMsgContactName

Properties

Name	Type	Required	Restrictions	Description
first_name	string	true	none	none
formatted_name	string	true	none	none
last_name	string	true	none	none

OutBoundMsgContactOrg

{
  "company": "WhatsApp",
  "department": "Design",
  "title": "Manager"
}

OutBoundMsgContactOrg

Properties

Name	Type	Required	Restrictions	Description
company	string	true	none	none
department	string	true	none	none
title	string	true	none	none

OutBoundMsgContactPhone

{
  "phone": "+1 (940) 555-1234",
  "type": "HOME",
  "wa_id": 16505551234
}

OutBoundMsgContactPhone

Properties

Name	Type	Required	Restrictions	Description
phone	string	true	none	none
type	string	true	none	none
wa_id	string	true	none	none

OutBoundMsgContactSocial

{
  "service": "FACEBOOK",
  "userid": "https://www.facebook.com"
}

OutBoundMsgContactSocial

Properties

Name	Type	Required	Restrictions	Description
service	string	true	none	none
userid	string	true	none	none

OutBoundMsgContactUrl

{
  "type": "WORK",
  "url": "https://www.facebook.com"
}

OutBoundMsgContactUrl

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
url	string	true	none	none

OutBoundMsgMedia

{
  "caption": "your-video-caption",
  "filename": "your-video-caption",
  "link": "http(s)://the-url"
}

OutBoundMsgMedia

Properties

Name	Type	Required	Restrictions	Description
caption	string	false	none	your-media-caption
filename	string	false	none	your-document-filename
link	string	false	none	Public URL of Media file

OutBoundMsgText

{
  "body": "your-text-message-content"
}

OutBoundMsgText

Properties

Name	Type	Required	Restrictions	Description
body	string	true	none	Message Text

OutBoundReciept

{
  "id": "gBEGkYiEB1VXAglK1ZEqA1YKPrU",
  "templateCode": "string",
  "templateId": "string",
  "type": "string"
}

OutBoundReciept

Properties

Name	Type	Required	Restrictions	Description
id	string	true	none	none
templateCode	string	true	none	none
templateId	string	true	none	none
type	string	true	none	none

OutboxMessage

{
  "action": "string",
  "attachments": [
    {
      "attachmentId": "23m234233232323",
      "drive": "Drive02",
      "mediaCaption": "Transaction Receipt",
      "mediaCode": "ABC_PROMO",
      "mediaId": "23m234233232323",
      "mediaIdExt": "23m234233232323ext",
      "mediaIdInline": "23m234233232323inline",
      "mediaMimeType": "image/png",
      "mediaName": "TransactionReceipt.pdf",
      "mediaSrc": "https://client.service.com/docs/media/12.png",
      "mediaSubType": "IMAGE",
      "mediaTemplate": "Hi <b>John</b>, this is your <i>image</i>",
      "mediaTemplateStyle": "background-color:white;width:400px;min-height:200px",
      "mediaType": "IMAGE",
      "mediaURL": "https://client.service.com/docs/media/12.png"
    }
  ],
  "attempt": 0,
  "bulkSessionId": "string",
  "campaignTitle": "string",
  "cancelExisting": true,
  "collapseId": "string",
  "contact": {
    "channelType": "string",
    "contactId": "string",
    "contactType": "string",
    "csid": "string",
    "email": "string",
    "lane": "string",
    "name": "string",
    "phone": "string"
  },
  "contacts": [
    {
      "channelType": "string",
      "contactId": "wa919876543210",
      "contactType": "string",
      "country": "string",
      "csid": "string",
      "email": "John.Doe@company.co",
      "filters": [
        {
          "property1": {},
          "property2": {}
        }
      ],
      "keymap": [
        {
          "property1": "string",
          "property2": "string"
        }
      ],
      "lane": "string",
      "name": "John Doe",
      "phone": 919876543210,
      "prefix": "string",
      "tenant": "string",
      "userid": "string"
    }
  ],
  "csid": "string",
  "files": [
    {
      "body": "string",
      "content": "string",
      "contentLength": 0,
      "contentType": "string",
      "converter": "AMXFS",
      "extension": "string",
      "fileFormat": "PDF",
      "fileType": "IMAGE",
      "headers": {
        "property1": "string",
        "property2": "string"
      },
      "meta": {},
      "model": {},
      "name": "string",
      "options": {},
      "password": "string",
      "path": "string",
      "template": {
        "code": "FEEDBACK",
        "data": {
          "amount": 10,
          "currency": "INR"
        },
        "id": "60d236c6142e53561cb7716c",
        "lang": "en_US",
        "linked": "string"
      },
      "thumb": "string",
      "title": "string",
      "url": "string"
    }
  ],
  "footer": "string",
  "formatSubType": "string",
  "formatType": "string",
  "from": "string",
  "fromName": "string",
  "groupId": "string",
  "groupName": "string",
  "groups": [
    "string"
  ],
  "hsm": {
    "code": "FEEDBACK",
    "data": {
      "amount": 10,
      "currency": "INR"
    },
    "id": "60d236c6142e53561cb7716c",
    "lang": "en_US",
    "linked": "string"
  },
  "id": "string",
  "lines": [
    "string"
  ],
  "logs": [
    {}
  ],
  "message": "string",
  "messageId": "string",
  "messageIdExt": "string",
  "messageIdRef": "string",
  "messageIdResend": "string",
  "meta": {},
  "model": {},
  "options": {},
  "priority": 0,
  "prompt": {
    "messageId": "string",
    "pageIndex": 0,
    "type": "string"
  },
  "queue": 0,
  "rawMessageFormat": {},
  "referenceKey": "string",
  "referral": {
    "body": "string",
    "bulkdId": "string",
    "imageUrl": "string",
    "info": {},
    "mediaType": "string",
    "mediaUrl": "string",
    "messageId": "string",
    "messageIdExt": "string",
    "sourceCategory": "feedback",
    "sourceId": "string",
    "sourceType": "feedback",
    "sourceUrl": "string",
    "thumbUrl": "string",
    "title": "string"
  },
  "replyId": "string",
  "replyIdExt": "string",
  "replyTo": {},
  "route": {
    "queueCode": "string",
    "routerId": "string",
    "sendMode": "string",
    "senderApp": "string",
    "senderCode": "string",
    "senderType": "string"
  },
  "scheduler": {
    "data": {},
    "endAt": "string",
    "interval": "string",
    "repeat": true,
    "repeatCount": 0,
    "startAt": "string",
    "taskId": "string",
    "topic": "string"
  },
  "session": {
    "agent": "string",
    "bot": "string",
    "dept": "string",
    "firstMessage": true,
    "initMessage": true,
    "mode": "string",
    "queue": "string",
    "resolved": true,
    "routingId": "string",
    "sessionStamp": 0,
    "ticketHash": "string"
  },
  "sessionId": "string",
  "stamps": {
    "property1": 0,
    "property2": 0
  },
  "status": "SCHLD",
  "subject": "string",
  "templateExt": {
    "code": "string",
    "template": {},
    "varMap": {}
  },
  "timestamp": 0,
  "to": [
    "string"
  ],
  "trace": [
    {}
  ],
  "type": "string",
  "vccards": [
    {
      "addresses": [
        {
          "city": "string",
          "country": "string",
          "countryCode": "string",
          "state": "string",
          "street": "string",
          "type": "string",
          "uuid": "string",
          "zip": "string"
        }
      ],
      "dates": [
        {
          "date": "string",
          "label": "string",
          "type": "string"
        }
      ],
      "emails": [
        {
          "email": "string",
          "label": "string",
          "type": "string",
          "uuid": "string"
        }
      ],
      "ims": [
        {
          "service": "string",
          "userid": "string"
        }
      ],
      "locations": [
        {
          "address": "string",
          "latitude": "string",
          "longitude": "string",
          "name": "string",
          "url": "string"
        }
      ],
      "name": {
        "firstName": "string",
        "formattedName": "string",
        "lastName": "string",
        "middleName": "string"
      },
      "phones": [
        {
          "country": "string",
          "countryCallingCode": "string",
          "ext": "string",
          "label": "string",
          "nationalNumber": "string",
          "phone": "string",
          "type": "string",
          "uuid": "string",
          "whatsAppId": "string"
        }
      ],
      "urls": [
        {
          "label": "string",
          "type": "string",
          "url": "string",
          "uuid": "string"
        }
      ],
      "work": [
        {
          "company": "string",
          "department": "string",
          "label": "string",
          "title": "string"
        }
      ]
    }
  ]
}

OutboxMessage

Properties

Name	Type	Required	Restrictions	Description
action	string	true	none	none
attachments	[Attachment]	true	none	none
attempt	integer(int32)	true	none	none
bulkSessionId	string	true	none	none
campaignTitle	string	true	none	none
cancelExisting	boolean	true	none	none
collapseId	string	true	none	none
contact	Contactable	true	none	none
contacts	[ContactMeta]	true	none	none
csid	string	true	none	none
files	[PostManFile]	true	none	none
footer	string	true	none	none
formatSubType	string	true	none	none
formatType	string	true	none	none
from	string	true	none	none
fromName	string	true	none	none
groupId	string	true	none	none
groupName	string	true	none	none
groups	[string]	true	none	none
hsm	CommonTemplateMeta	true	none	none
id	string	true	none	none
lines	[string]	true	none	none
logs	[object]	true	none	none
message	string	true	none	none
messageId	string	true	none	none
messageIdExt	string	true	none	none
messageIdRef	string	true	none	none
messageIdResend	string	true	none	none
meta	object	true	none	none
model	object	true	none	none
options	object	true	none	none
priority	integer(int32)	true	none	none
prompt	MessagePrompt	true	none	none
queue	number	true	none	none
rawMessageFormat	object	true	none	none
referenceKey	string	true	none	none
referral	MessageReferral	true	none	none
replyId	string	true	none	none
replyIdExt	string	true	none	none
replyTo	object	true	none	none
route	MessageRouter	true	none	none
scheduler	ChronoScheduler	true	none	none
session	MessageSession	true	none	none
sessionId	string	true	none	none
stamps	object	true	none	none
» additionalProperties	integer(int64)	false	none	none
status	string	true	none	none
subject	string	true	none	none
templateExt	BasicExternalTemplate	true	none	none
timestamp	integer(int64)	true	none	none
to	[string]	true	none	none
trace	[object]	true	none	none
type	string	true	none	none
vccards	[PBVCard]	true	none	none

Enumerated Values

Property	Value
status	SCHLD
status	CRTD
status	INIT
status	SENT
status	SENT_ERR
status	SENT_EXC
status	SENTX
status	SENTX_ERR
status	DLVRD
status	READ
status	NSENT
status	BLCKD
status	LIMIT
status	FAILD
status	DELTD
status	CCWIN
status	RECEIVD
status	CONSUMED
status	FORWARDED
status	FORWARD_ERR
status	STATUS_FORWARD_ERR

PBAddress

{
  "city": "string",
  "country": "string",
  "countryCode": "string",
  "state": "string",
  "street": "string",
  "type": "string",
  "uuid": "string",
  "zip": "string"
}

PBAddress

Properties

Name	Type	Required	Restrictions	Description
city	string	true	none	none
country	string	true	none	none
countryCode	string	true	none	none
state	string	true	none	none
street	string	true	none	none
type	string	true	none	none
uuid	string	true	none	none
zip	string	true	none	none

PBDate

{
  "date": "string",
  "label": "string",
  "type": "string"
}

PBDate

Properties

Name	Type	Required	Restrictions	Description
date	string	true	none	none
label	string	true	none	none
type	string	true	none	none

PBEmail

{
  "email": "string",
  "label": "string",
  "type": "string",
  "uuid": "string"
}

PBEmail

Properties

Name	Type	Required	Restrictions	Description
email	string	true	none	none
label	string	true	none	none
type	string	true	none	none
uuid	string	true	none	none

PBLocation

{
  "address": "string",
  "latitude": "string",
  "longitude": "string",
  "name": "string",
  "url": "string"
}

PBLocation

Properties

Name	Type	Required	Restrictions	Description
address	string	true	none	none
latitude	string	true	none	none
longitude	string	true	none	none
name	string	true	none	none
url	string	true	none	none

PBName

{
  "firstName": "string",
  "formattedName": "string",
  "lastName": "string",
  "middleName": "string"
}

PBName

Properties

Name	Type	Required	Restrictions	Description
firstName	string	true	none	none
formattedName	string	true	none	none
lastName	string	true	none	none
middleName	string	true	none	none

PBPhone

{
  "country": "string",
  "countryCallingCode": "string",
  "ext": "string",
  "label": "string",
  "nationalNumber": "string",
  "phone": "string",
  "type": "string",
  "uuid": "string",
  "whatsAppId": "string"
}

PBPhone

Properties

Name	Type	Required	Restrictions	Description
country	string	true	none	none
countryCallingCode	string	true	none	none
ext	string	true	none	none
label	string	true	none	none
nationalNumber	string	true	none	none
phone	string	true	none	none
type	string	true	none	none
uuid	string	true	none	none
whatsAppId	string	true	none	none

PBSocial

{
  "service": "string",
  "userid": "string"
}

PBSocial

Properties

Name	Type	Required	Restrictions	Description
service	string	true	none	none
userid	string	true	none	none

PBVCard

{
  "addresses": [
    {
      "city": "string",
      "country": "string",
      "countryCode": "string",
      "state": "string",
      "street": "string",
      "type": "string",
      "uuid": "string",
      "zip": "string"
    }
  ],
  "dates": [
    {
      "date": "string",
      "label": "string",
      "type": "string"
    }
  ],
  "emails": [
    {
      "email": "string",
      "label": "string",
      "type": "string",
      "uuid": "string"
    }
  ],
  "ims": [
    {
      "service": "string",
      "userid": "string"
    }
  ],
  "locations": [
    {
      "address": "string",
      "latitude": "string",
      "longitude": "string",
      "name": "string",
      "url": "string"
    }
  ],
  "name": {
    "firstName": "string",
    "formattedName": "string",
    "lastName": "string",
    "middleName": "string"
  },
  "phones": [
    {
      "country": "string",
      "countryCallingCode": "string",
      "ext": "string",
      "label": "string",
      "nationalNumber": "string",
      "phone": "string",
      "type": "string",
      "uuid": "string",
      "whatsAppId": "string"
    }
  ],
  "urls": [
    {
      "label": "string",
      "type": "string",
      "url": "string",
      "uuid": "string"
    }
  ],
  "work": [
    {
      "company": "string",
      "department": "string",
      "label": "string",
      "title": "string"
    }
  ]
}

PBVCard

Properties

Name	Type	Required	Restrictions	Description
addresses	[PBAddress]	true	none	none
dates	[PBDate]	true	none	none
emails	[PBEmail]	true	none	none
ims	[PBSocial]	true	none	none
locations	[PBLocation]	true	none	none
name	PBName	true	none	none
phones	[PBPhone]	true	none	none
urls	[PBWebsite]	true	none	none
work	[PBWork]	true	none	none

PBWebsite

{
  "label": "string",
  "type": "string",
  "url": "string",
  "uuid": "string"
}

PBWebsite

Properties

Name	Type	Required	Restrictions	Description
label	string	true	none	none
type	string	true	none	none
url	string	true	none	none
uuid	string	true	none	none

PBWork

{
  "company": "string",
  "department": "string",
  "label": "string",
  "title": "string"
}

PBWork

Properties

Name	Type	Required	Restrictions	Description
company	string	true	none	none
department	string	true	none	none
label	string	true	none	none
title	string	true	none	none

PostManFile

{
  "body": "string",
  "content": "string",
  "contentLength": 0,
  "contentType": "string",
  "converter": "AMXFS",
  "extension": "string",
  "fileFormat": "PDF",
  "fileType": "IMAGE",
  "headers": {
    "property1": "string",
    "property2": "string"
  },
  "meta": {},
  "model": {},
  "name": "string",
  "options": {},
  "password": "string",
  "path": "string",
  "template": {
    "code": "FEEDBACK",
    "data": {
      "amount": 10,
      "currency": "INR"
    },
    "id": "60d236c6142e53561cb7716c",
    "lang": "en_US",
    "linked": "string"
  },
  "thumb": "string",
  "title": "string",
  "url": "string"
}

PostManFile

Properties

Name	Type	Required	Restrictions	Description
body	string(byte)	true	none	none
content	string	true	none	none
contentLength	integer(int64)	true	none	none
contentType	string	true	none	none
converter	string	true	none	none
extension	string	true	none	none
fileFormat	string	true	none	none
fileType	string	true	none	none
headers	object	true	none	none
» additionalProperties	string	false	none	none
meta	object	true	none	none
model	object	true	none	none
name	string	true	none	none
options	object	true	none	none
password	string	true	none	none
path	string	true	none	none
template	CommonTemplateMeta	true	none	none
thumb	string	true	none	none
title	string	true	none	none
url	string	true	none	none

Enumerated Values

Property	Value
converter	AMXFS
converter	FS
converter	FOP
converter	ITEXT5
converter	ITEXT7
converter	JASPER
fileFormat	PDF
fileFormat	CSV
fileFormat	PNG
fileFormat	JPEG
fileFormat	JPG
fileFormat	BMP
fileFormat	GIF
fileFormat	TIFF
fileFormat	TIF
fileFormat	WEBP
fileFormat	MP3
fileFormat	aac
fileFormat	AMR
fileFormat	OGG
fileFormat	OGG_PLUS
fileFormat	AUDIO_MP4
fileFormat	AUDIO_MPEG
fileFormat	AUDIO_WEBM
fileFormat	AUDIO_OPUS
fileFormat	AUDIO_WEBM_OPUS
fileFormat	MP4
fileFormat	VIDEO_3GPP
fileFormat	JSON
fileFormat	HTML
fileFormat	TEXT
fileFormat	UNKNOWN
fileType	IMAGE
fileType	VIDEO
fileType	AUDIO
fileType	TEXT
fileType	DOCUMENT
fileType	FILE
fileType	URL

SessionAssigned

{
  "newAgent": "string",
  "newBot": "string",
  "newDept": "string",
  "oldAgent": "string",
  "oldBot": "string",
  "oldDept": "string"
}

SessionAssigned

Properties

Name	Type	Required	Restrictions	Description
newAgent	string	true	none	none
newBot	string	true	none	none
newDept	string	true	none	none
oldAgent	string	true	none	none
oldBot	string	true	none	none
oldDept	string	true	none	none

SessionQueueAssignment

{
  "agent": "external_bot",
  "params": {},
  "queue": "external_bot",
  "sessionId": "61f3810a02e14c0877fc1a32",
  "skills": [
    "dental",
    "ortho"
  ],
  "team": "external_bot"
}

SessionQueueAssignment

Properties

Name	Type	Required	Restrictions	Description
agent	string	false	none	Agent Code, applicable only if queue type is Agent
params	object	true	none	none
queue	string	true	none	Next queue where session should be routed
sessionId	string	true	none	Session to be routed
skills	[string]	false	none	Agent Skills, applicable only if queue type is Agent
team	string	false	none	Team Code, applicable only if queue type is Agent

SessionRouted

{
  "params": {},
  "routingId": "string",
  "sessionStart": true,
  "sourceQueue": "string",
  "targetQueue": "string"
}

SessionRouted

Properties

Name	Type	Required	Restrictions	Description
params	object	true	none	Additional params sent by Router
routingId	string	true	none	none
sessionStart	boolean	true	none	none
sourceQueue	string	true	none	none
targetQueue	string	true	none	none

SessionStatusClose

{
  "sessionId": "61f3810a02e14c0877fc1a32"
}

SessionStatusClose

Properties

Name	Type	Required	Restrictions	Description
sessionId	string	true	none	Session to be closed

TagDocument

{
  "categories": [
    "string"
  ],
  "cities": [
    "string"
  ],
  "countries": [
    "string"
  ],
  "langs": [
    "string"
  ],
  "locations": [
    "string"
  ],
  "organizations": [
    "string"
  ],
  "persons": [
    "string"
  ],
  "sentimentScore": 0,
  "sentiments": [
    "string"
  ]
}

TagDocument

Properties

Name	Type	Required	Restrictions	Description
categories	[string]	true	none	none
cities	[string]	true	none	none
countries	[string]	true	none	none
langs	[string]	true	none	none
locations	[string]	true	none	none
organizations	[string]	true	none	none
persons	[string]	true	none	none
sentimentScore	integer(int32)	true	none	none
sentiments	[string]	true	none	none

TmplElement

{
  "action": "NAVIGATE",
  "code": "occupation",
  "desc": "What occupation you have",
  "label": "Occupation",
  "name": "string",
  "phone": "+91 9988776655",
  "type": "QUICK_REPLY",
  "uid": 806799978207096,
  "url": "http://url",
  "variable": "data.var_1"
}

TmplElement

Properties

Name	Type	Required	Restrictions	Description
action	string	false	none	Required in case of WA Flows
code	string	false	none	key to be used programmatically
desc	string	false	none	Description of of element
label	string	false	none	Display Text to be used programmatically
name	string	true	none	none
phone	string	false	none	If type is set to PHONE_NUMBER
type	string	false	none	Display Text
uid	string	false	none	Any UniqeId to be used
url	string	false	none	If type is set to URL
variable	string	false	none	dynamic variable

Enumerated Values

Property	Value
type	QUICK_REPLY
type	URL
type	PHONE_NUMBER
type	LOCATION_REQUEST

WebhookUrlRequest

{
  "url": "https://www.example.com/webhook"
}

WebhookUrlRequest

Properties

Name	Type	Required	Restrictions	Description
url	string	true	none	The webhook URL can either be: - the URL from your own application- or the partner

ApiResponse_Attachment_object_

{
  "data": {
    "attachmentId": "23m234233232323",
    "drive": "Drive02",
    "mediaCaption": "Transaction Receipt",
    "mediaCode": "ABC_PROMO",
    "mediaId": "23m234233232323",
    "mediaIdExt": "23m234233232323ext",
    "mediaIdInline": "23m234233232323inline",
    "mediaMimeType": "image/png",
    "mediaName": "TransactionReceipt.pdf",
    "mediaSrc": "https://client.service.com/docs/media/12.png",
    "mediaSubType": "IMAGE",
    "mediaTemplate": "Hi <b>John</b>, this is your <i>image</i>",
    "mediaTemplateStyle": "background-color:white;width:400px;min-height:200px",
    "mediaType": "IMAGE",
    "mediaURL": "https://client.service.com/docs/media/12.png"
  },
  "details": [
    {}
  ],
  "error": "string",
  "errors": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ],
  "exception": "string",
  "extra": {},
  "logs": [
    "string"
  ],
  "message": "This is success message in plain english",
  "messageKey": "MESSAGE_SUCCESS:MOBILE:12",
  "meta": {},
  "params": {},
  "path": "/postman/email/send",
  "query": {},
  "redirectUrl": "/go/to/some/other/url.html",
  "results": [
    {
      "attachmentId": "23m234233232323",
      "drive": "Drive02",
      "mediaCaption": "Transaction Receipt",
      "mediaCode": "ABC_PROMO",
      "mediaId": "23m234233232323",
      "mediaIdExt": "23m234233232323ext",
      "mediaIdInline": "23m234233232323inline",
      "mediaMimeType": "image/png",
      "mediaName": "TransactionReceipt.pdf",
      "mediaSrc": "https://client.service.com/docs/media/12.png",
      "mediaSubType": "IMAGE",
      "mediaTemplate": "Hi <b>John</b>, this is your <i>image</i>",
      "mediaTemplateStyle": "background-color:white;width:400px;min-height:200px",
      "mediaType": "IMAGE",
      "mediaURL": "https://client.service.com/docs/media/12.png"
    }
  ],
  "serverVersion": "string",
  "status": 200,
  "statusKey": "SUCCESS",
  "timestamp": 1541276788518,
  "traceid": "string",
  "traces": [
    {}
  ],
  "warningKey": "string",
  "warnings": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ]
}

ApiResponse«Attachment,object»

Properties

Name	Type	Required	Restrictions	Description
data	Attachment	true	none	none
details	[object]	true	none	none
error	string	true	none	none
errors	[ApiFieldError]	true	none	none
exception	string	true	none	none
extra	object	true	none	none
logs	[string]	true	none	none
message	string	true	none	none
messageKey	string	true	none	none
meta	object	true	none	none
params	object	true	none	none
path	string	true	none	none
query	object	true	none	none
redirectUrl	string	true	none	none
results	[Attachment]	true	none	none
serverVersion	string	true	none	none
status	string	true	none	none
statusKey	string	true	none	none
timestamp	integer(int64)	true	none	none
traceid	string	true	none	none
traces	[object]	true	none	none
warningKey	string	true	none	none
warnings	[ApiFieldError]	true	none	none

ApiResponse_ClientApp_object_

{
  "data": {
    "agentApp": true,
    "appHook": "string",
    "appHookFrwrd": "string",
    "appMode": "string",
    "appType": "string",
    "config": {},
    "feedbackApp": true,
    "forward": "string",
    "id": "string",
    "key": "string",
    "keyName": "string",
    "keyVersion": "string",
    "props": {},
    "queue": "string",
    "readOnly": true,
    "secret": {},
    "shared": true,
    "type": "string",
    "webhook": "string"
  },
  "details": [
    {}
  ],
  "error": "string",
  "errors": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ],
  "exception": "string",
  "extra": {},
  "logs": [
    "string"
  ],
  "message": "This is success message in plain english",
  "messageKey": "MESSAGE_SUCCESS:MOBILE:12",
  "meta": {},
  "params": {},
  "path": "/postman/email/send",
  "query": {},
  "redirectUrl": "/go/to/some/other/url.html",
  "results": [
    {
      "agentApp": true,
      "appHook": "string",
      "appHookFrwrd": "string",
      "appMode": "string",
      "appType": "string",
      "config": {},
      "feedbackApp": true,
      "forward": "string",
      "id": "string",
      "key": "string",
      "keyName": "string",
      "keyVersion": "string",
      "props": {},
      "queue": "string",
      "readOnly": true,
      "secret": {},
      "shared": true,
      "type": "string",
      "webhook": "string"
    }
  ],
  "serverVersion": "string",
  "status": 200,
  "statusKey": "SUCCESS",
  "timestamp": 1541276788518,
  "traceid": "string",
  "traces": [
    {}
  ],
  "warningKey": "string",
  "warnings": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ]
}

ApiResponse«ClientApp,object»

Properties

Name	Type	Required	Restrictions	Description
data	ClientApp	true	none	none
details	[object]	true	none	none
error	string	true	none	none
errors	[ApiFieldError]	true	none	none
exception	string	true	none	none
extra	object	true	none	none
logs	[string]	true	none	none
message	string	true	none	none
messageKey	string	true	none	none
meta	object	true	none	none
params	object	true	none	none
path	string	true	none	none
query	object	true	none	none
redirectUrl	string	true	none	none
results	[ClientApp]	true	none	none
serverVersion	string	true	none	none
status	string	true	none	none
statusKey	string	true	none	none
timestamp	integer(int64)	true	none	none
traceid	string	true	none	none
traces	[object]	true	none	none
warningKey	string	true	none	none
warnings	[ApiFieldError]	true	none	none

ApiResponse_CompanyVarsConfigDoc_object_

{
  "data": {
    "description": "string",
    "disabled": true,
    "domain": "string",
    "empty": true,
    "group": "string",
    "id": "string",
    "key": "string",
    "missing": true,
    "present": true,
    "primary": true,
    "server": "string",
    "shared": true,
    "type": "string",
    "value": {}
  },
  "details": [
    {}
  ],
  "error": "string",
  "errors": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ],
  "exception": "string",
  "extra": {},
  "logs": [
    "string"
  ],
  "message": "This is success message in plain english",
  "messageKey": "MESSAGE_SUCCESS:MOBILE:12",
  "meta": {},
  "params": {},
  "path": "/postman/email/send",
  "query": {},
  "redirectUrl": "/go/to/some/other/url.html",
  "results": [
    {
      "description": "string",
      "disabled": true,
      "domain": "string",
      "empty": true,
      "group": "string",
      "id": "string",
      "key": "string",
      "missing": true,
      "present": true,
      "primary": true,
      "server": "string",
      "shared": true,
      "type": "string",
      "value": {}
    }
  ],
  "serverVersion": "string",
  "status": 200,
  "statusKey": "SUCCESS",
  "timestamp": 1541276788518,
  "traceid": "string",
  "traces": [
    {}
  ],
  "warningKey": "string",
  "warnings": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ]
}

ApiResponse«CompanyVarsConfigDoc,object»

Properties

Name	Type	Required	Restrictions	Description
data	CompanyVarsConfigDoc	true	none	none
details	[object]	true	none	none
error	string	true	none	none
errors	[ApiFieldError]	true	none	none
exception	string	true	none	none
extra	object	true	none	none
logs	[string]	true	none	none
message	string	true	none	none
messageKey	string	true	none	none
meta	object	true	none	none
params	object	true	none	none
path	string	true	none	none
query	object	true	none	none
redirectUrl	string	true	none	none
results	[CompanyVarsConfigDoc]	true	none	none
serverVersion	string	true	none	none
status	string	true	none	none
statusKey	string	true	none	none
timestamp	integer(int64)	true	none	none
traceid	string	true	none	none
traces	[object]	true	none	none
warningKey	string	true	none	none
warnings	[ApiFieldError]	true	none	none

ApiResponse_DigitalEventDto_object_

{
  "data": {
    "eventName": "CUSTOMER_CREATED",
    "id": 1234567,
    "links": [
      {
        "linkName": "string",
        "linkType": "string",
        "linkValue": "string"
      }
    ]
  },
  "details": [
    {}
  ],
  "error": "string",
  "errors": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ],
  "exception": "string",
  "extra": {},
  "logs": [
    "string"
  ],
  "message": "This is success message in plain english",
  "messageKey": "MESSAGE_SUCCESS:MOBILE:12",
  "meta": {},
  "params": {},
  "path": "/postman/email/send",
  "query": {},
  "redirectUrl": "/go/to/some/other/url.html",
  "results": [
    {
      "eventName": "CUSTOMER_CREATED",
      "id": 1234567,
      "links": [
        {
          "linkName": "string",
          "linkType": "string",
          "linkValue": "string"
        }
      ]
    }
  ],
  "serverVersion": "string",
  "status": 200,
  "statusKey": "SUCCESS",
  "timestamp": 1541276788518,
  "traceid": "string",
  "traces": [
    {}
  ],
  "warningKey": "string",
  "warnings": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ]
}

ApiResponse«DigitalEventDto,object»

Properties

Name	Type	Required	Restrictions	Description
data	DigitalEventDto	true	none	none
details	[object]	true	none	none
error	string	true	none	none
errors	[ApiFieldError]	true	none	none
exception	string	true	none	none
extra	object	true	none	none
logs	[string]	true	none	none
message	string	true	none	none
messageKey	string	true	none	none
meta	object	true	none	none
params	object	true	none	none
path	string	true	none	none
query	object	true	none	none
redirectUrl	string	true	none	none
results	[DigitalEventDto]	true	none	none
serverVersion	string	true	none	none
status	string	true	none	none
statusKey	string	true	none	none
timestamp	integer(int64)	true	none	none
traceid	string	true	none	none
traces	[object]	true	none	none
warningKey	string	true	none	none
warnings	[ApiFieldError]	true	none	none

ApiResponse_DigitalObjectDto_object_

{
  "data": {
    "data": {},
    "id": "string",
    "links": [
      {
        "linkName": "string",
        "linkType": "string",
        "linkValue": "string"
      }
    ],
    "type": "string"
  },
  "details": [
    {}
  ],
  "error": "string",
  "errors": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ],
  "exception": "string",
  "extra": {},
  "logs": [
    "string"
  ],
  "message": "This is success message in plain english",
  "messageKey": "MESSAGE_SUCCESS:MOBILE:12",
  "meta": {},
  "params": {},
  "path": "/postman/email/send",
  "query": {},
  "redirectUrl": "/go/to/some/other/url.html",
  "results": [
    {
      "data": {},
      "id": "string",
      "links": [
        {
          "linkName": "string",
          "linkType": "string",
          "linkValue": "string"
        }
      ],
      "type": "string"
    }
  ],
  "serverVersion": "string",
  "status": 200,
  "statusKey": "SUCCESS",
  "timestamp": 1541276788518,
  "traceid": "string",
  "traces": [
    {}
  ],
  "warningKey": "string",
  "warnings": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ]
}

ApiResponse«DigitalObjectDto,object»

Properties

Name	Type	Required	Restrictions	Description
data	DigitalObjectDto	true	none	none
details	[object]	true	none	none
error	string	true	none	none
errors	[ApiFieldError]	true	none	none
exception	string	true	none	none
extra	object	true	none	none
logs	[string]	true	none	none
message	string	true	none	none
messageKey	string	true	none	none
meta	object	true	none	none
params	object	true	none	none
path	string	true	none	none
query	object	true	none	none
redirectUrl	string	true	none	none
results	[DigitalObjectDto]	true	none	none
serverVersion	string	true	none	none
status	string	true	none	none
statusKey	string	true	none	none
timestamp	integer(int64)	true	none	none
traceid	string	true	none	none
traces	[object]	true	none	none
warningKey	string	true	none	none
warnings	[ApiFieldError]	true	none	none

ApiResponse_HSMTemplateDoc_object_

{
  "data": {
    "approved": [
      {
        "channelId": "string",
        "status": "string",
        "templateId": "string"
      }
    ],
    "attachments": [
      {
        "attachmentId": "23m234233232323",
        "drive": "Drive02",
        "mediaCaption": "Transaction Receipt",
        "mediaCode": "ABC_PROMO",
        "mediaId": "23m234233232323",
        "mediaIdExt": "23m234233232323ext",
        "mediaIdInline": "23m234233232323inline",
        "mediaMimeType": "image/png",
        "mediaName": "TransactionReceipt.pdf",
        "mediaSrc": "https://client.service.com/docs/media/12.png",
        "mediaSubType": "IMAGE",
        "mediaTemplate": "Hi <b>John</b>, this is your <i>image</i>",
        "mediaTemplateStyle": "background-color:white;width:400px;min-height:200px",
        "mediaType": "IMAGE",
        "mediaURL": "https://client.service.com/docs/media/12.png"
      }
    ],
    "body": "string",
    "category": "string",
    "categoryType": "string",
    "code": "string",
    "contactType": "string",
    "createdBy": "string",
    "createdStamp": 0,
    "desc": "string",
    "footer": "string",
    "formatType": "string",
    "header": "string",
    "id": "string",
    "lang": "string",
    "meta": {},
    "model": {},
    "name": "string",
    "options": {},
    "template": "string",
    "title": "string"
  },
  "details": [
    {}
  ],
  "error": "string",
  "errors": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ],
  "exception": "string",
  "extra": {},
  "logs": [
    "string"
  ],
  "message": "This is success message in plain english",
  "messageKey": "MESSAGE_SUCCESS:MOBILE:12",
  "meta": {},
  "params": {},
  "path": "/postman/email/send",
  "query": {},
  "redirectUrl": "/go/to/some/other/url.html",
  "results": [
    {
      "approved": [
        {
          "channelId": "string",
          "status": "string",
          "templateId": "string"
        }
      ],
      "attachments": [
        {
          "attachmentId": "23m234233232323",
          "drive": "Drive02",
          "mediaCaption": "Transaction Receipt",
          "mediaCode": "ABC_PROMO",
          "mediaId": "23m234233232323",
          "mediaIdExt": "23m234233232323ext",
          "mediaIdInline": "23m234233232323inline",
          "mediaMimeType": "image/png",
          "mediaName": "TransactionReceipt.pdf",
          "mediaSrc": "https://client.service.com/docs/media/12.png",
          "mediaSubType": "IMAGE",
          "mediaTemplate": "Hi <b>John</b>, this is your <i>image</i>",
          "mediaTemplateStyle": "background-color:white;width:400px;min-height:200px",
          "mediaType": "IMAGE",
          "mediaURL": "https://client.service.com/docs/media/12.png"
        }
      ],
      "body": "string",
      "category": "string",
      "categoryType": "string",
      "code": "string",
      "contactType": "string",
      "createdBy": "string",
      "createdStamp": 0,
      "desc": "string",
      "footer": "string",
      "formatType": "string",
      "header": "string",
      "id": "string",
      "lang": "string",
      "meta": {},
      "model": {},
      "name": "string",
      "options": {},
      "template": "string",
      "title": "string"
    }
  ],
  "serverVersion": "string",
  "status": 200,
  "statusKey": "SUCCESS",
  "timestamp": 1541276788518,
  "traceid": "string",
  "traces": [
    {}
  ],
  "warningKey": "string",
  "warnings": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ]
}

ApiResponse«HSMTemplateDoc,object»

Properties

Name	Type	Required	Restrictions	Description
data	HSMTemplateDoc	true	none	none
details	[object]	true	none	none
error	string	true	none	none
errors	[ApiFieldError]	true	none	none
exception	string	true	none	none
extra	object	true	none	none
logs	[string]	true	none	none
message	string	true	none	none
messageKey	string	true	none	none
meta	object	true	none	none
params	object	true	none	none
path	string	true	none	none
query	object	true	none	none
redirectUrl	string	true	none	none
results	[HSMTemplateDoc]	true	none	none
serverVersion	string	true	none	none
status	string	true	none	none
statusKey	string	true	none	none
timestamp	integer(int64)	true	none	none
traceid	string	true	none	none
traces	[object]	true	none	none
warningKey	string	true	none	none
warnings	[ApiFieldError]	true	none	none

ApiResponse_OutBoundReciept_object_

{
  "data": {
    "id": "gBEGkYiEB1VXAglK1ZEqA1YKPrU",
    "templateCode": "string",
    "templateId": "string",
    "type": "string"
  },
  "details": [
    {}
  ],
  "error": "string",
  "errors": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ],
  "exception": "string",
  "extra": {},
  "logs": [
    "string"
  ],
  "message": "This is success message in plain english",
  "messageKey": "MESSAGE_SUCCESS:MOBILE:12",
  "meta": {},
  "params": {},
  "path": "/postman/email/send",
  "query": {},
  "redirectUrl": "/go/to/some/other/url.html",
  "results": [
    {
      "id": "gBEGkYiEB1VXAglK1ZEqA1YKPrU",
      "templateCode": "string",
      "templateId": "string",
      "type": "string"
    }
  ],
  "serverVersion": "string",
  "status": 200,
  "statusKey": "SUCCESS",
  "timestamp": 1541276788518,
  "traceid": "string",
  "traces": [
    {}
  ],
  "warningKey": "string",
  "warnings": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ]
}

ApiResponse«OutBoundReciept,object»

Properties

Name	Type	Required	Restrictions	Description
data	OutBoundReciept	true	none	none
details	[object]	true	none	none
error	string	true	none	none
errors	[ApiFieldError]	true	none	none
exception	string	true	none	none
extra	object	true	none	none
logs	[string]	true	none	none
message	string	true	none	none
messageKey	string	true	none	none
meta	object	true	none	none
params	object	true	none	none
path	string	true	none	none
query	object	true	none	none
redirectUrl	string	true	none	none
results	[OutBoundReciept]	true	none	none
serverVersion	string	true	none	none
status	string	true	none	none
statusKey	string	true	none	none
timestamp	integer(int64)	true	none	none
traceid	string	true	none	none
traces	[object]	true	none	none
warningKey	string	true	none	none
warnings	[ApiFieldError]	true	none	none

ApiResponse_OutboxMessage_object_

{
  "data": {
    "action": "string",
    "attachments": [
      {
        "attachmentId": "23m234233232323",
        "drive": "Drive02",
        "mediaCaption": "Transaction Receipt",
        "mediaCode": "ABC_PROMO",
        "mediaId": "23m234233232323",
        "mediaIdExt": "23m234233232323ext",
        "mediaIdInline": "23m234233232323inline",
        "mediaMimeType": "image/png",
        "mediaName": "TransactionReceipt.pdf",
        "mediaSrc": "https://client.service.com/docs/media/12.png",
        "mediaSubType": "IMAGE",
        "mediaTemplate": "Hi <b>John</b>, this is your <i>image</i>",
        "mediaTemplateStyle": "background-color:white;width:400px;min-height:200px",
        "mediaType": "IMAGE",
        "mediaURL": "https://client.service.com/docs/media/12.png"
      }
    ],
    "attempt": 0,
    "bulkSessionId": "string",
    "campaignTitle": "string",
    "cancelExisting": true,
    "collapseId": "string",
    "contact": {
      "channelType": "string",
      "contactId": "string",
      "contactType": "string",
      "csid": "string",
      "email": "string",
      "lane": "string",
      "name": "string",
      "phone": "string"
    },
    "contacts": [
      {
        "channelType": "string",
        "contactId": "wa919876543210",
        "contactType": "string",
        "country": "string",
        "csid": "string",
        "email": "John.Doe@company.co",
        "filters": [
          {
            "property1": {},
            "property2": {}
          }
        ],
        "keymap": [
          {
            "property1": "string",
            "property2": "string"
          }
        ],
        "lane": "string",
        "name": "John Doe",
        "phone": 919876543210,
        "prefix": "string",
        "tenant": "string",
        "userid": "string"
      }
    ],
    "csid": "string",
    "files": [
      {
        "body": "string",
        "content": "string",
        "contentLength": 0,
        "contentType": "string",
        "converter": "AMXFS",
        "extension": "string",
        "fileFormat": "PDF",
        "fileType": "IMAGE",
        "headers": {
          "property1": "string",
          "property2": "string"
        },
        "meta": {},
        "model": {},
        "name": "string",
        "options": {},
        "password": "string",
        "path": "string",
        "template": {
          "code": "FEEDBACK",
          "data": {
            "amount": 10,
            "currency": "INR"
          },
          "id": "60d236c6142e53561cb7716c",
          "lang": "en_US",
          "linked": "string"
        },
        "thumb": "string",
        "title": "string",
        "url": "string"
      }
    ],
    "footer": "string",
    "formatSubType": "string",
    "formatType": "string",
    "from": "string",
    "fromName": "string",
    "groupId": "string",
    "groupName": "string",
    "groups": [
      "string"
    ],
    "hsm": {
      "code": "FEEDBACK",
      "data": {
        "amount": 10,
        "currency": "INR"
      },
      "id": "60d236c6142e53561cb7716c",
      "lang": "en_US",
      "linked": "string"
    },
    "id": "string",
    "lines": [
      "string"
    ],
    "logs": [
      {}
    ],
    "message": "string",
    "messageId": "string",
    "messageIdExt": "string",
    "messageIdRef": "string",
    "messageIdResend": "string",
    "meta": {},
    "model": {},
    "options": {},
    "priority": 0,
    "prompt": {
      "messageId": "string",
      "pageIndex": 0,
      "type": "string"
    },
    "queue": 0,
    "rawMessageFormat": {},
    "referenceKey": "string",
    "referral": {
      "body": "string",
      "bulkdId": "string",
      "imageUrl": "string",
      "info": {},
      "mediaType": "string",
      "mediaUrl": "string",
      "messageId": "string",
      "messageIdExt": "string",
      "sourceCategory": "feedback",
      "sourceId": "string",
      "sourceType": "feedback",
      "sourceUrl": "string",
      "thumbUrl": "string",
      "title": "string"
    },
    "replyId": "string",
    "replyIdExt": "string",
    "replyTo": {},
    "route": {
      "queueCode": "string",
      "routerId": "string",
      "sendMode": "string",
      "senderApp": "string",
      "senderCode": "string",
      "senderType": "string"
    },
    "scheduler": {
      "data": {},
      "endAt": "string",
      "interval": "string",
      "repeat": true,
      "repeatCount": 0,
      "startAt": "string",
      "taskId": "string",
      "topic": "string"
    },
    "session": {
      "agent": "string",
      "bot": "string",
      "dept": "string",
      "firstMessage": true,
      "initMessage": true,
      "mode": "string",
      "queue": "string",
      "resolved": true,
      "routingId": "string",
      "sessionStamp": 0,
      "ticketHash": "string"
    },
    "sessionId": "string",
    "stamps": {
      "property1": 0,
      "property2": 0
    },
    "status": "SCHLD",
    "subject": "string",
    "templateExt": {
      "code": "string",
      "template": {},
      "varMap": {}
    },
    "timestamp": 0,
    "to": [
      "string"
    ],
    "trace": [
      {}
    ],
    "type": "string",
    "vccards": [
      {
        "addresses": [
          {
            "city": "string",
            "country": "string",
            "countryCode": "string",
            "state": "string",
            "street": "string",
            "type": "string",
            "uuid": "string",
            "zip": "string"
          }
        ],
        "dates": [
          {
            "date": "string",
            "label": "string",
            "type": "string"
          }
        ],
        "emails": [
          {
            "email": "string",
            "label": "string",
            "type": "string",
            "uuid": "string"
          }
        ],
        "ims": [
          {
            "service": "string",
            "userid": "string"
          }
        ],
        "locations": [
          {
            "address": "string",
            "latitude": "string",
            "longitude": "string",
            "name": "string",
            "url": "string"
          }
        ],
        "name": {
          "firstName": "string",
          "formattedName": "string",
          "lastName": "string",
          "middleName": "string"
        },
        "phones": [
          {
            "country": "string",
            "countryCallingCode": "string",
            "ext": "string",
            "label": "string",
            "nationalNumber": "string",
            "phone": "string",
            "type": "string",
            "uuid": "string",
            "whatsAppId": "string"
          }
        ],
        "urls": [
          {
            "label": "string",
            "type": "string",
            "url": "string",
            "uuid": "string"
          }
        ],
        "work": [
          {
            "company": "string",
            "department": "string",
            "label": "string",
            "title": "string"
          }
        ]
      }
    ]
  },
  "details": [
    {}
  ],
  "error": "string",
  "errors": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ],
  "exception": "string",
  "extra": {},
  "logs": [
    "string"
  ],
  "message": "This is success message in plain english",
  "messageKey": "MESSAGE_SUCCESS:MOBILE:12",
  "meta": {},
  "params": {},
  "path": "/postman/email/send",
  "query": {},
  "redirectUrl": "/go/to/some/other/url.html",
  "results": [
    {
      "action": "string",
      "attachments": [
        {
          "attachmentId": "23m234233232323",
          "drive": "Drive02",
          "mediaCaption": "Transaction Receipt",
          "mediaCode": "ABC_PROMO",
          "mediaId": "23m234233232323",
          "mediaIdExt": "23m234233232323ext",
          "mediaIdInline": "23m234233232323inline",
          "mediaMimeType": "image/png",
          "mediaName": "TransactionReceipt.pdf",
          "mediaSrc": "https://client.service.com/docs/media/12.png",
          "mediaSubType": "IMAGE",
          "mediaTemplate": "Hi <b>John</b>, this is your <i>image</i>",
          "mediaTemplateStyle": "background-color:white;width:400px;min-height:200px",
          "mediaType": "IMAGE",
          "mediaURL": "https://client.service.com/docs/media/12.png"
        }
      ],
      "attempt": 0,
      "bulkSessionId": "string",
      "campaignTitle": "string",
      "cancelExisting": true,
      "collapseId": "string",
      "contact": {
        "channelType": "string",
        "contactId": "string",
        "contactType": "string",
        "csid": "string",
        "email": "string",
        "lane": "string",
        "name": "string",
        "phone": "string"
      },
      "contacts": [
        {
          "channelType": "string",
          "contactId": "wa919876543210",
          "contactType": "string",
          "country": "string",
          "csid": "string",
          "email": "John.Doe@company.co",
          "filters": [
            {
              "property1": {},
              "property2": {}
            }
          ],
          "keymap": [
            {
              "property1": "string",
              "property2": "string"
            }
          ],
          "lane": "string",
          "name": "John Doe",
          "phone": 919876543210,
          "prefix": "string",
          "tenant": "string",
          "userid": "string"
        }
      ],
      "csid": "string",
      "files": [
        {
          "body": "string",
          "content": "string",
          "contentLength": 0,
          "contentType": "string",
          "converter": "AMXFS",
          "extension": "string",
          "fileFormat": "PDF",
          "fileType": "IMAGE",
          "headers": {
            "property1": "string",
            "property2": "string"
          },
          "meta": {},
          "model": {},
          "name": "string",
          "options": {},
          "password": "string",
          "path": "string",
          "template": {
            "code": "FEEDBACK",
            "data": {
              "amount": 10,
              "currency": "INR"
            },
            "id": "60d236c6142e53561cb7716c",
            "lang": "en_US",
            "linked": "string"
          },
          "thumb": "string",
          "title": "string",
          "url": "string"
        }
      ],
      "footer": "string",
      "formatSubType": "string",
      "formatType": "string",
      "from": "string",
      "fromName": "string",
      "groupId": "string",
      "groupName": "string",
      "groups": [
        "string"
      ],
      "hsm": {
        "code": "FEEDBACK",
        "data": {
          "amount": 10,
          "currency": "INR"
        },
        "id": "60d236c6142e53561cb7716c",
        "lang": "en_US",
        "linked": "string"
      },
      "id": "string",
      "lines": [
        "string"
      ],
      "logs": [
        {}
      ],
      "message": "string",
      "messageId": "string",
      "messageIdExt": "string",
      "messageIdRef": "string",
      "messageIdResend": "string",
      "meta": {},
      "model": {},
      "options": {},
      "priority": 0,
      "prompt": {
        "messageId": "string",
        "pageIndex": 0,
        "type": "string"
      },
      "queue": 0,
      "rawMessageFormat": {},
      "referenceKey": "string",
      "referral": {
        "body": "string",
        "bulkdId": "string",
        "imageUrl": "string",
        "info": {},
        "mediaType": "string",
        "mediaUrl": "string",
        "messageId": "string",
        "messageIdExt": "string",
        "sourceCategory": "feedback",
        "sourceId": "string",
        "sourceType": "feedback",
        "sourceUrl": "string",
        "thumbUrl": "string",
        "title": "string"
      },
      "replyId": "string",
      "replyIdExt": "string",
      "replyTo": {},
      "route": {
        "queueCode": "string",
        "routerId": "string",
        "sendMode": "string",
        "senderApp": "string",
        "senderCode": "string",
        "senderType": "string"
      },
      "scheduler": {
        "data": {},
        "endAt": "string",
        "interval": "string",
        "repeat": true,
        "repeatCount": 0,
        "startAt": "string",
        "taskId": "string",
        "topic": "string"
      },
      "session": {
        "agent": "string",
        "bot": "string",
        "dept": "string",
        "firstMessage": true,
        "initMessage": true,
        "mode": "string",
        "queue": "string",
        "resolved": true,
        "routingId": "string",
        "sessionStamp": 0,
        "ticketHash": "string"
      },
      "sessionId": "string",
      "stamps": {
        "property1": 0,
        "property2": 0
      },
      "status": "SCHLD",
      "subject": "string",
      "templateExt": {
        "code": "string",
        "template": {},
        "varMap": {}
      },
      "timestamp": 0,
      "to": [
        "string"
      ],
      "trace": [
        {}
      ],
      "type": "string",
      "vccards": [
        {
          "addresses": [
            {
              "city": "string",
              "country": "string",
              "countryCode": "string",
              "state": "string",
              "street": "string",
              "type": "string",
              "uuid": "string",
              "zip": "string"
            }
          ],
          "dates": [
            {
              "date": "string",
              "label": "string",
              "type": "string"
            }
          ],
          "emails": [
            {
              "email": "string",
              "label": "string",
              "type": "string",
              "uuid": "string"
            }
          ],
          "ims": [
            {
              "service": "string",
              "userid": "string"
            }
          ],
          "locations": [
            {
              "address": "string",
              "latitude": "string",
              "longitude": "string",
              "name": "string",
              "url": "string"
            }
          ],
          "name": {
            "firstName": "string",
            "formattedName": "string",
            "lastName": "string",
            "middleName": "string"
          },
          "phones": [
            {
              "country": "string",
              "countryCallingCode": "string",
              "ext": "string",
              "label": "string",
              "nationalNumber": "string",
              "phone": "string",
              "type": "string",
              "uuid": "string",
              "whatsAppId": "string"
            }
          ],
          "urls": [
            {
              "label": "string",
              "type": "string",
              "url": "string",
              "uuid": "string"
            }
          ],
          "work": [
            {
              "company": "string",
              "department": "string",
              "label": "string",
              "title": "string"
            }
          ]
        }
      ]
    }
  ],
  "serverVersion": "string",
  "status": 200,
  "statusKey": "SUCCESS",
  "timestamp": 1541276788518,
  "traceid": "string",
  "traces": [
    {}
  ],
  "warningKey": "string",
  "warnings": [
    {
      "body": {},
      "code": "string",
      "codeKey": "string",
      "codes": [
        "string"
      ],
      "description": "string",
      "descriptionKey": "string",
      "field": "string",
      "obzect": "string",
      "possibleValues": [
        {}
      ]
    }
  ]
}

ApiResponse«OutboxMessage,object»

Properties

Name	Type	Required	Restrictions	Description
data	OutboxMessage	true	none	none
details	[object]	true	none	none
error	string	true	none	none
errors	[ApiFieldError]	true	none	none
exception	string	true	none	none
extra	object	true	none	none
logs	[string]	true	none	none
message	string	true	none	none
messageKey	string	true	none	none
meta	object	true	none	none
params	object	true	none	none
path	string	true	none	none
query	object	true	none	none
redirectUrl	string	true	none	none
results	[OutboxMessage]	true	none	none
serverVersion	string	true	none	none
status	string	true	none	none
statusKey	string	true	none	none
timestamp	integer(int64)	true	none	none
traceid	string	true	none	none
traces	[object]	true	none	none
warningKey	string	true	none	none
warnings	[ApiFieldError]	true	none	none

ApiResultsMetaCompactResponse_ChatMessageDTO_object_

{
  "message": "This is success message in plain english",
  "messageKey": "MESSAGE_SUCCESS:MOBILE:12",
  "meta": {},
  "results": [
    {
      "action": "string",
      "attachments": [
        {
          "attachmentId": "23m234233232323",
          "drive": "Drive02",
          "mediaCaption": "Transaction Receipt",
          "mediaCode": "ABC_PROMO",
          "mediaId": "23m234233232323",
          "mediaIdExt": "23m234233232323ext",
          "mediaIdInline": "23m234233232323inline",
          "mediaMimeType": "image/png",
          "mediaName": "TransactionReceipt.pdf",
          "mediaSrc": "https://client.service.com/docs/media/12.png",
          "mediaSubType": "IMAGE",
          "mediaTemplate": "Hi <b>John</b>, this is your <i>image</i>",
          "mediaTemplateStyle": "background-color:white;width:400px;min-height:200px",
          "mediaType": "IMAGE",
          "mediaURL": "https://client.service.com/docs/media/12.png"
        }
      ],
      "bulkSessionId": "string",
      "contact": {
        "channelType": "string",
        "contactId": "wa919876543210",
        "contactType": "string",
        "country": "string",
        "createdBy": "string",
        "createdStamp": 0,
        "csid": "string",
        "email": "John.Doe@company.co",
        "emailVerified": true,
        "filters": [
          {
            "property1": {},
            "property2": {}
          }
        ],
        "firstInBoundStamp": 0,
        "firstOutBoundStamp": 0,
        "keymap": [
          {
            "property1": "string",
            "property2": "string"
          }
        ],
        "labelId": [
          "string"
        ],
        "lane": "string",
        "lastInBoundStamp": 0,
        "lastOptInStamp": 0,
        "lastOutBoundStamp": 0,
        "lastPushStamp": 0,
        "lastReplyStamp": 0,
        "name": "John Doe",
        "phone": 919876543210,
        "phoneVerified": true,
        "prefix": "string",
        "profile": {
          "code": "string",
          "contactId": "string",
          "email": "string",
          "id": "string",
          "labels": [
            {
              "format": "MM/DD/YY",
              "key": "CUSTOMER_TYPE",
              "name": "Customer Type",
              "type": "TEXT",
              "value": "Platinum"
            }
          ],
          "mobile": "string",
          "name": "string",
          "profileId": "string",
          "userId": "string"
        },
        "profilePic": "string",
        "sessionId": "string",
        "tenant": "string",
        "userid": "string"
      },
      "form": {},
      "logs": [
        {}
      ],
      "messageId": "string",
      "messageIdExt": "string",
      "messageIdRef": "string",
      "messageIdResend": "string",
      "messageTrail": "string",
      "meta": {},
      "name": "string",
      "options": {},
      "referral": {
        "body": "string",
        "bulkdId": "string",
        "imageUrl": "string",
        "info": {},
        "mediaType": "string",
        "mediaUrl": "string",
        "messageId": "string",
        "messageIdExt": "string",
        "sourceCategory": "feedback",
        "sourceId": "string",
        "sourceType": "feedback",
        "sourceUrl": "string",
        "thumbUrl": "string",
        "title": "string"
      },
      "replyId": "string",
      "replyIdExt": "string",
      "route": {
        "queueCode": "string",
        "routerId": "string",
        "sendMode": "string",
        "senderApp": "string",
        "senderCode": "string",
        "senderType": "string"
      },
      "sender": "string",
      "sessionId": "string",
      "stamps": {
        "property1": 0,
        "property2": 0
      },
      "status": "string",
      "tags": {
        "categories": [
          "string"
        ],
        "cities": [
          "string"
        ],
        "countries": [
          "string"
        ],
        "langs": [
          "string"
        ],
        "locations": [
          "string"
        ],
        "organizations": [
          "string"
        ],
        "persons": [
          "string"
        ],
        "sentimentScore": 0,
        "sentiments": [
          "string"
        ]
      },
      "template": "string",
      "templateId": "string",
      "text": "string",
      "timestamp": 0,
      "type": "string",
      "vccards": [
        {
          "addresses": [
            {
              "city": "string",
              "country": "string",
              "countryCode": "string",
              "state": "string",
              "street": "string",
              "type": "string",
              "uuid": "string",
              "zip": "string"
            }
          ],
          "dates": [
            {
              "date": "string",
              "label": "string",
              "type": "string"
            }
          ],
          "emails": [
            {
              "email": "string",
              "label": "string",
              "type": "string",
              "uuid": "string"
            }
          ],
          "ims": [
            {
              "service": "string",
              "userid": "string"
            }
          ],
          "locations": [
            {
              "address": "string",
              "latitude": "string",
              "longitude": "string",
              "name": "string",
              "url": "string"
            }
          ],
          "name": {
            "firstName": "string",
            "formattedName": "string",
            "lastName": "string",
            "middleName": "string"
          },
          "phones": [
            {
              "country": "string",
              "countryCallingCode": "string",
              "ext": "string",
              "label": "string",
              "nationalNumber": "string",
              "phone": "string",
              "type": "string",
              "uuid": "string",
              "whatsAppId": "string"
            }
          ],
          "urls": [
            {
              "label": "string",
              "type": "string",
              "url": "string",
              "uuid": "string"
            }
          ],
          "work": [
            {
              "company": "string",
              "department": "string",
              "label": "string",
              "title": "string"
            }
          ]
        }
      ]
    }
  ],
  "status": 200,
  "statusKey": "SUCCESS",
  "timestamp": 1541276788518,
  "traceid": "string"
}

ApiResultsMetaCompactResponse«ChatMessageDTO,object»

Properties

Name	Type	Required	Restrictions	Description
message	string	true	none	none
messageKey	string	true	none	none
meta	object	true	none	none
results	[ChatMessageDTO]	true	none	none
status	string	true	none	none
statusKey	string	true	none	none
timestamp	integer(int64)	true	none	none
traceid	string	true	none	none

ApiResultsMetaCompactResponse_InBoundEvent_object_

{
  "message": "This is success message in plain english",
  "messageKey": "MESSAGE_SUCCESS:MOBILE:12",
  "meta": {},
  "results": [
    {
      "checksum": "string",
      "contact": {
        "channelType": "string",
        "contactId": "string",
        "contactType": "string",
        "csid": "string",
        "email": "string",
        "lane": "string",
        "name": "string",
        "phone": "string"
      },
      "contactId": "string",
      "eventCode": "SESSION_ROUTED",
      "eventId": "string",
      "messageId": "string",
      "route": {
        "queueCode": "string",
        "routerId": "string",
        "sendMode": "string",
        "senderApp": "string",
        "senderCode": "string",
        "senderType": "string"
      },
      "session": {
        "agent": "string",
        "bot": "string",
        "dept": "string",
        "firstMessage": true,
        "initMessage": true,
        "mode": "string",
        "queue": "string",
        "resolved": true,
        "routingId": "string",
        "sessionStamp": 0,
        "ticketHash": "string"
      },
      "sessionAssigned": {
        "newAgent": "string",
        "newBot": "string",
        "newDept": "string",
        "oldAgent": "string",
        "oldBot": "string",
        "oldDept": "string"
      },
      "sessionId": "string",
      "sessionRouted": {
        "params": {},
        "routingId": "string",
        "sessionStart": true,
        "sourceQueue": "string",
        "targetQueue": "string"
      },
      "trace": [
        {}
      ],
      "type": "INBOUND"
    }
  ],
  "status": 200,
  "statusKey": "SUCCESS",
  "timestamp": 1541276788518,
  "traceid": "string"
}

ApiResultsMetaCompactResponse«InBoundEvent,object»

Properties

Name	Type	Required	Restrictions	Description
message	string	true	none	none
messageKey	string	true	none	none
meta	object	true	none	none
results	[InBoundEvent]	true	none	none
status	string	true	none	none
statusKey	string	true	none	none
timestamp	integer(int64)	true	none	none
traceid	string	true	none	none

ApiResultsMetaCompactResponse_MsgChannel_object_

{
  "message": "This is success message in plain english",
  "messageKey": "MESSAGE_SUCCESS:MOBILE:12",
  "meta": {},
  "results": [
    {
      "channelId": "wa360:918828218374",
      "contactType": "WHATSAPP",
      "lane": 919999998888,
      "name": "Customer Support"
    }
  ],
  "status": 200,
  "statusKey": "SUCCESS",
  "timestamp": 1541276788518,
  "traceid": "string"
}

ApiResultsMetaCompactResponse«MsgChannel,object»

Properties

Name	Type	Required	Restrictions	Description
message	string	true	none	none
messageKey	string	true	none	none
meta	object	true	none	none
results	[MsgChannel]	true	none	none
status	string	true	none	none
statusKey	string	true	none	none
timestamp	integer(int64)	true	none	none
traceid	string	true	none	none

Map_string_object_

{
  "property1": {},
  "property2": {}
}

Map«string,object»

Properties

Name	Type	Required	Restrictions	Description
additionalProperties	object	false	none	none

Map_string_string_

{
  "property1": "string",
  "property2": "string"
}

Map«string,string»

Properties

Name	Type	Required	Restrictions	Description
additionalProperties	string	false	none	none